About Juliane
German
Native or bilingual
English
Fluent
French
Fluent
Experience
- Lito.ioChief Operating OfficerARTS AND CRAFTSOctober 2022 - Today (3 years and 8 months)Paris, France- Oct-Feb: Execute Go-to-market strategy of digital sales (CTO/developer hiring + tech investment decision, Product + UI vision, Performance Marketing setup SEA+SEO)- March-June: Information system for Order Management and Production planning; Process and Knowledge management of prototyping and production; Analysis COGS
- JellysmackSenior Operations Excellence ManagerApril 2022 - September 2022 (5 months)Paris, FranceLeveraging technologies, tools and processes, me and my Operations Excellence team support the Post-production operations teams and Jellystudio Marketplace to achieve ambitious performance targets at scale.
- SINGULARTHead of OperationsE-COMMERCEOctober 2019 - April 2022 (2 years and 6 months)Paris, FranceRecruit, structure and develop sales, customer support and logistics teams from 12 to 64 in 1.5 years (direct management of 8 managers,thereof 2 heads of)- P&L responsibility of yearly 10M€ costs + 60M€ revenue- In charge of Sales, Customer Service & Logistics teams -> 4.8/5 customer satisfaction; 250% YoY growth of sales
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Education
- Master of ScienceUniversité Laval / Laval University2013M.Sc., Marketing Analytique
- Bachelor of ScienceUniversität Hohenheim / University of Hohenheim2011B.Sc., Economics