Freelancer profile translated to English.

Description

Over 15 years of experience in corporate environments in banking, operations, and Call Centers, specializing in reporting, automation, and process optimization using Excel, Access, and data analysis tools.

Experience in KPI tracking, data exploitation, task automation, and development of solutions aimed at improving operational efficiency and data quality.

I have worked on:

• Operational reporting and dashboards

• Task and report automation

• Development of solutions in Excel and Access

• KPI tracking and operational control

• Data extraction and analysis with SAS/SQL

• AML control, fraud, and data validation

• Process optimization and time reduction

• Practical training for users and teams

Tools:

Advanced Excel · Access · SAS · SQL · Power BI · VBA · Power Query · Visio

Languages

Spanish
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

Legalitas
Reporting Supervisor
BANKING AND INSURANCE
January 2024 - February 2026 (2 years and 1 month)
Madrid, Spain
•Supervision of operational and strategic reporting for the Call Center.
•Automation and data exploitation with SQL Server, Excel VBA, and Power Query.
•Development of KPI dashboards and operational monitoring in Power BI.
•Management and analysis of databases in Presence and data quality control.
•Liaison with operational and technical areas for process improvement.
SQL Server Microsoft Excel Microsoft Power BI Presence VBA
WiZink
SAS Analyst
BANKING AND INSURANCE
November 2006 - October 2022 (15 years and 11 months)
Madrid, Spain
•Extraction and analysis of data using SQL and SAS.
•Automation of processes and reports with Excel, Access, and VBA macros.
•Development of controls and reporting for AML, fraud, and demographic tracking.
•Validation and audit of third-party data under quality and compliance standards.
•Design of templates and improvement of internal administrative processes.
VBA Microsoft Excel Reporting Access Process Optimization
Wizink
Control Technician
BANKING AND INSURANCE
November 2006 - October 2022 (16 years)
Data extraction from SAS for analysis of Control, AML, Fraud, and Sales information. Performance of studies according to KPIs. Optimization of tasks with Access databases and Excel templates with VBA.