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Jose Santiago Toribio AyugaJS

Jose Santiago Toribio Ayuga

BDM, COO, Commercial Manager, Operations,

€300/day
Madrid, ES
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Jose Santiago

My professional mission is to seek alliances, opportunities, and projects that, linked to commercial, business development, and operations areas, improve KPIs related to business volume and profitability.
I sometimes work under the formula of interim management, head sharing, or freelance in Consulting for business development, operations, and change management or Digital transformation.

Accustomed to reporting at the highest level and planning strategic and business development activities, I cannot conceive of my work without managing P&L and social KPIs.

As a Knowmad, I perform my work in highly complex environments (mature or launching) both operationally and organizationally, inspiring and aligning teams and people to a "common dream". It is gratifying for me to see that these become high-performance teams capable of proposing and facing challenges.

I do not understand my work without prior strategic planning reflection. I believe in coworking with clients, partners, and even competitors.

In addition to fostering agreements and alliances, I develop alternative channels and distribution networks, seek market internationalization, contributing professional experience in sectors as diverse as Outsourcing, IT and Telco recruiting, and transactional services in both Spain and Latam.


I have received awards from specialized investors in TOP entities such as EOI, Wayra
and collaborated on projects with accelerators such as Metxa, Top Seed Lab that have obtained private funding.

Specialized in business development in cutting-edge areas of digital transformation, such as IoT (Internet of Things), Artificial Intelligence (AI), deep learning, sharing economy, fintech, or transactional business. I develop my work using acceleration methodologies: Lean Startup, agile.
Two weekends a month I collaborate with AMCES and the Red Cross in advising entrepreneurs.
  • English

    Conversational

  • French

    Fluent

  • Spanish

    Native or bilingual

Can work on-site
Madrid (up to 50km), Barcelona (up to km), Santiago de Compostela (up to km), Huelva (up to km), Almería (up to km)

Experience

  • Alma TEchnologies
    Operations Director
    INTERNET OF THINGS (IOT)
    February 2017 - Today (9 years and 4 months)
    Madrid, Spain
    Commercial and Operations Director (CCO) at Grupo Alma Technologies (Spain and 16 countries in Latam and responsible for New Businesses.
    Alma is an IT Consultancy with over 1,000 employees between Latam and Spain. The turnover is 90MM in custom Development and PMO services, Outsourcing, BPO, and RPA, in addition to being a mobile operator (OMV) and an Enabler in Mexico.
    Alma owns numerous proprietary products (Dataltech, Mobimatic, Esmero, Webopinion, Almahealth (HIS platform) installed globally in IBEX clients such as: Telefónica, National Health System, Bancomer, BBVA, Banco de Chile, etc.
    Relevant facts:
    - Creation of a Contact Center focused on customer journey
    - Responsible for the development and evolution of the company's Outsourcing portfolio worth 20 MM with average growth rates of 11% annually in turnover, increasing gross operating profit (Ebitda) by 51%.
    - Development of a device security outsourcing line. IOT & Cybersecurity
    - Launch of the mobile operator Almatel in Mexico.

    Functions:
    - Identification of synergies with competence centers as well as Identification and Agreements with Partners
    - Communication of the portfolio within the Company and to Clients.
    Business Development:
    - Analysis of target accounts and opportunities
    - Analysis of joint business development with third parties. Search for partners.

    Responsible for Outsourcing Presales (national/international):
    - Qualification of Opportunities; Analysis of collaboration scenarios with the client
    - Establishment of pilots
    - Responsible for Outsourcing BIDS
    - Analysis of the service model: operations; third parties, etc.,


    Additionally, I participate in the development of new Businesses.
    - Launch of a virtual mobile operator in Mexico: Almatel.
    - Commercialization of the Webopinion software.
    - Alliance Manager (Microsoft, SAP, AWS, Google Cloud)

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Education

  • MBA
    EOI (School of Industrial Organization, dependent on the Ministry of Industry.
    2016
    MBA.

Skill set

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