Joao Fernandes Lopes

Training and consulting: Multi-Gmail account management with Front and Zapier

Assisted a professional managing 50 client Gmail accounts in setting up a centralized and automated communication architecture.

The session covered getting started with Front as a shared inbox, connecting and organizing multiple Gmail accounts within a unified interface, creating native automation rules (automatic tagging, assignment, priority management), using internal comments to contextualize exchanges without the client seeing them, and best practices for managing statuses (Open, Snoozed, Archived) to ensure no conversation is left unaddressed.

Regarding Zapier, presented the Trigger/Action logic applied to this use case: detecting incoming emails with specific criteria, triggering automatic actions in Front or towards third-party tools (notifications, task creation, archiving).

Recommendations were also made on choosing the appropriate Front plan for the number of accounts, alternatives to consider based on evolving needs (Missive for a reduced budget), and priority setup steps for quick and effective adoption.

Developed an electronic component identification algorithm achieving 91% accuracy across 8 distinct component types (including cables). Trained on a custom-built dataset and integrated with a robotic arm, the system leveraged Industry 4.0 technologies (X-RAY, LiDAR, IR) to drive circular economy automation within a robotic disassembly cell.

Contributed to the development of the official company website by creating 12 new pages and migrating the application to a new framework (Svelte to React). Also helped building some of the pages working with the graphic designer, and improved client relations when interaction with the various medical workers.