Description

Strategic Change Manager with 7+ years leading complex digital and cultural transformations across diverse industries such as cosmetics, fashion, insurance, and manufacturing. Skilled in defining and implementing change management strategies (ADKAR, Prosci), impact analysis, stakeholder mapping, and adoption tracking. Proficient in driving ERP/CRM projects to success. Adept at developing communication and training plans, piloting KPIs with Power BI and Excel, and fostering ambassador networks to sustain change. Strong ability to engage stakeholders at all levels and promote continuous improvement through REX and feedback loops.

Industry field of expertise

Languages

Polish
Native or bilingual
English
Fluent
French
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

SOMFY
Consultant AMOA & Change Manager | LMS & TMS GLOBAL DEPLOYMENT
MECHANICAL ENGINEERING
December 2025 - Today (6 months)
Cluses, France
- Supported the implementation and post Go-Live adoption of global LMS (360Learning) and TMS (Training Orchestra) across worldwide markets (APAC, North America, Europe).
- Led User Acceptance Testing (UAT) activities with a network of 200+ Change Champions, ensuring alignment with business requirements and target operating model.
- Conducted lessons learned (REX) sessions and contributed to continuous improvement cycles to enhance post go-live adoption outcomes.
- Designed and delivered targeted training and communication initiatives (user guides, video tutorials, best-practice sessions, Q&A events), including demo training webinars for 3,000+ end users across 20 countries.
- Collaborated with HR and project teams to ensure alignment of local execution with global processes and seamless integration of systems into business workflows.
Change and Transformation Management Change and Transformation Management Formation Communication Stakeholder Management
Clarins
CHANGE MANAGEMENT LEAD | GLOBAL DIGITAL TRANSFORMATION
FASHION AND COSMETICS
September 2023 - September 2025 (2 years)
Paris, France
Defined and deployed global change managementstrategies aligned with ERP and digital transformation goals. Conducted impact assessments and stakeholderanalyses, producing detailed RACI charts. Coordinated cross-functional training, onboarding, and manager coaching programs to drive adoption and performance Developed KPIs and dashboards (Power BI, Excel) to monitor engagement, knowledge acquisition and adoption metrics. Created communication kits and internal materials (presentations, newsletters, dashboards) for leadership and employees. Facilitated workshops and retrospectives (REX, ICAP) to gather userfeedbackand continuously refine strategies. Built a digital champions communityto promote knowledge sharing and best practices across regions.
Digital Transformation Stratégie de communication Adoption Formation Stakeholder Management
Accenture/ Kering
DIGITAL TRANSFORMATION CONSULTANT - SAP CHANGE MANAGER
LUXURY GOODS
January 2022 - February 2023 (1 year and 1 month)
Paris, France
Co-led change initiatives for SAP deployment across Finance and Supply Chain teams, with a strong focus on user adoption and communication. Delivered detailed change impact analyses and stakeholderengagement plans. Designed communication and training plans, including KPI dashboards (Power BI) to visualize progress. Facilitated governance meetings and coordinated ambassadorclub activities to foster user buy-in. Managed JIRA tickets related to change management during finance stabilization, ensuring issue tracking and resolution.
Change and Transformation Management Stratégie de communication Stakeholder Management Formation Training