About Jessica Nodhel
French
Native or bilingual
English
Basic
Experience
- STEFCustomer Relations OfficerJune 2025 - October 2025 (4 months)Handling inbound and outbound calls, managing and tracking customer orders, responding to customer inquiries, disseminating information to relevant departments.
- IKEA FranceOffice ManagerApril 2024 - August 2024 (4 months)Handling team requests and issues, managing office supply inventory, welcoming visitors, partners, and suppliers, reorganizing and optimizing workspace.
- BUROCLICKSales and Administrative AssistantJune 2023 - November 2023 (5 months)Managing orders via the Marketplace and website, using CRM, following up on customer relationships and handling complaints, email marketing, drafting and sending quotes and invoices, managing disputes and chasing unpaid invoices, monitoring supplier orders and delivery times.
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Education
- Business ManagementInstitut du Marais Charlemagnes Pollès2024d'Affaires
- Bachelor's degree in Management Sciences, Accounting, Control, and Audit trackUniversity of Libreville2020Licence Sciences de Gestion parcours comptabilité contrôle et audit