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Jessica Nodhel Naboutawo BiankatouJN

Jessica Nodhel Naboutawo Biankatou

Business Development and Strategy Consultant

€300/day
Paris, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Jessica Nodhel

My name is Jessica NABOUTAWO
Consultant / Business Manager
Business Development & Sales Strategy

With a Master's degree in Business Management and versatile experience in customer relations, commercial management, and business development, I support VSEs, startups, and project leaders in structuring their business, improving their organization, and boosting their sales performance.

My experiences include:
• Business development and prospecting (KIESSE SAS, MONSIEUR NUISIBLES DEBARRAS): creation of prospect databases, digital and physical prospecting, customer portfolio management
• Commercial and administrative management (BUROCLICK, IKEA France, STEF): order processing, invoicing, CRM management, internal process optimization
• Consulting and customer experience (SOPHIE LEBREUILLY, BUROCLICK): customer support, personalized advice, customer journey improvement
• Team training and support (MONSIEUR NUISIBLES DEBARRAS): training new interns and sharing best practices

Key Skills:
Business Development and Sales Strategy
Diagnosis and support for VSEs / startups
Activity organization and structuring
Sales performance management and monitoring
Customer relations and loyalty

I offer diagnostic, strategic, and operational support missions, tailored to the needs of small structures. My approach is pragmatic, personalized, and results-oriented, to help companies achieve their goals and develop sustainably.
  • French

    Native or bilingual

  • English

    Basic

Can work on-site
Paris (up to 50km)

Experience

  • STEF
    Customer Relations Officer
    June 2025 - October 2025 (4 months)
    Handling inbound and outbound calls, managing and tracking customer orders, responding to customer inquiries, disseminating information to relevant departments.
    SAP Order Management Salesforce Active Listening
  • IKEA France
    Office Manager
    April 2024 - August 2024 (4 months)
    Handling team requests and issues, managing office supply inventory, welcoming visitors, partners, and suppliers, reorganizing and optimizing workspace.
    Organization Administrative Management Training
  • BUROCLICK
    Sales and Administrative Assistant
    June 2023 - November 2023 (5 months)
    Managing orders via the Marketplace and website, using CRM, following up on customer relationships and handling complaints, email marketing, drafting and sending quotes and invoices, managing disputes and chasing unpaid invoices, monitoring supplier orders and delivery times.
    Customer Dispute Management CRM Unpaid Invoice Follow-up Invoicing Marketplace

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Education

  • Business Management
    Institut du Marais Charlemagnes Pollès
    2024
    d'Affaires
  • Bachelor's degree in Management Sciences, Accounting, Control, and Audit track
    University of Libreville
    2020
    Licence Sciences de Gestion parcours comptabilité contrôle et audit

Skill set

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