Freelancer profile translated to English.

Description

Having worked for Dell from 2003 to 2011 in support for all French-speaking countries, then in several IT service companies until 2025, and today as a sole proprietor, I have 23 years of user and business support in IT services.

I repair PCs, printers, smartphones, and tablets, in addition to having the specific connection cable for almost all cars in the VW group (the famous VCDS) which allows diagnostics on VW Audi Skoda Porsche etc...

And incidentally, activate certain hidden options not activated from the factory but installed when the vehicle was manufactured.

I can give your computers a facelift by installing certain components, which can, for some computers, turn them from seemingly finished machines into machines that can still support 3 to 5 years of use despite frequent updates that usually slow them down.

In some cases, I can recover overwritten data and save some blocked hard drives.

Languages

Arabic
Native or bilingual
French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Lyon (up to 50km)

Sateba
Technician
DIGITAL AND IT
March 2024 - April 2024 (1 month)
Chalon-sur-Saône, France
Sateba is a producer of concrete railway elements. I was sent by the IT service company Helpline to ensure the deployment of Windows 10 on PCs controlling machine tools in the workshop.
Helpline
On-site Technician.
DIGITAL AND IT
January 2022 - July 2025 (3 years and 6 months)
Lyon, France
• On-site Technician for Egis (Civil engineering consulting firm), PC deployment, smartphone deployment, configuration and diagnostics on PCs, smartphones, and remote access.
• Technician for DIOT SIACI (Insurance broker), PC deployment, smartphone deployment, configuration and diagnostics on PCs, smartphones, and remote access.
• Technician for CATS Crédit Agricole deployed at CAPS Crédit Agricole, Limonest office then Champagne aux Monts d'Or, PC deployment, smartphone deployment, configuration and diagnostics on PCs, smartphones, and remote access. Deployment for short-term assignments. temporary replacement of the resident technician on site + taking over.
Helpline
On-site Technician
April 2024 - May 2024 (1 month)
Lyon, France
Temporary replacement of the resident on-site technician at the Arval office in Lyon 9. 15 days for April and then again for May.