Freelancer profile translated to English.
Back to original languageAbout Hector
Net-Hunter and expert consultant in business and people transformation.
I have 20 years of experience in large companies and in the last 3 years I have founded 2 start-ups, 1 of Nethunting services and digital transformation through people, and the other technological of online consulting services for SMEs.
I am concerned about innovation in any of its aspects, and about helping and advising people and companies to improve and grow.
I like to interact with restless professionals, transmitters of professional wealth and happy people with great human quality and talent.
English
Fluent
French
Native or bilingual
Spanish
Native or bilingual
Can work on-site
Madrid (up to 50km), Madrid (up to 100km), Barcelona (up to 100km)
Experience
- Crearte ConsultingHead Hunter and Net Hunter ITHUMAN RESOURCESApril 2018 - Today (8 years and 2 months)Madrid, SpainFounding partner of Crearte Consulting, a Net-Hunting and consulting company specializing in the transformation of companies and people.We specialize in searching for and selecting national and international digital and IT professionals through social networks, professional networks, and employment portals, for any position within the Spanish territory. The areas in which we work are: Back Office, Technologies: Backend, Frontend, Fullstack, Devops, Systems, IT Security, & IT Support, networks and communications, Business Intelligence & Big Data, CRM / Contact Center, Project Management.We have a very agile working model for searching and selecting candidates that allows us to present valid candidates in 5 days. We work to success.
- Icon outsourcing, consulting & services, SLL
On Malt
Technical, operational, organizational-hr and process audit of the 2 contact centers located in Madrid and Bogotá.November 2018 - December 2018 (1 month)Las Rozas de Madrid, EspañaOrganize and carry out the audit of the activity of the Contact Center of the company Icon Group.The objective of the audit is to analyze the current situation of the 2 contact center platforms, located in Madrid and Bogotá, with the objective of being able to analyze potential improvements, whether in processes-operations, technologies, and/or organization-hr. - Icon outsourcing, consulting & services, SLLCarry out the audit of the 2 Contact Centers of Icon Group located in Spain and Colombia.November 2018 - December 2018 (1 month)Madrid, EspañaThe objective of the audit has been to analyze the current situation of the 2 contact center platforms, located in Madrid and Bogotá, with the objective of analyzing and proposing improvements, whether in processes, technologies, and/or organization.
Reviews
Enrique
Icon outsourcing, consulting & services, SLL
Reviewed on 1/18/2019
Héctor is a reliable consultant who is capable of defining realistic scopes and deadlines and then delivering with quality.
Enrique
Icon outsourcing, consulting & services, SLL
Reviewed on 11/26/2018
Hector demonstrates great professionalism and understanding of the basic processes of a contact center. His vision and seniority allows him to understand both the strategic and tactical part and his contributions are of great value.
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Education
- Master in Digital MarketingESIC - ICEMD2017Master Marketing Relacional, BBDD y CRM
- ADE DegreeSan Pablo CEU - Universidad complutense de Madrid1998Administración y Dirección de Empresas