Freelancer profile translated to English.

Description

Hello, I am Hatim, Franco-Moroccan, with a degree in business strategy and international finance. I can help you grow your business and/or your wallet 🙂

My fluency in Arabic and English, in addition to French, as well as my love for travel, allow me to have an international vision and open-mindedness that will enable us to get along easily, so don't hesitate to get in touch!

Languages

French
Native or bilingual
Arabic
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

Bricoman
Customer Service Manager
RETAIL (SMALL BUSINESS)
September 2023 - August 2025 (1 year and 11 months)
Le Mans, France
Welcoming customers (with a personalized welcome for high-potential clients) and contributing to customer satisfaction and loyalty
Cash collection and control of discrepancies
Ensuring the safety of people and property
Coordinating customer relations across all service areas
Daily animation of the customer service team in the field (developing the team's skills and knowledge)
Customer Reception Cash Collection and Management Customer Loyalty Skills Development Group Animation
Super U
Sales Assistant
RETAIL (SMALL BUSINESS)
October 2022 - August 2023 (10 months)
Le Mans, France
Stocking shelves, stock rotation, management of expiry dates, facing
Independent order preparation, managing promotional displays
Worked in the self-service deli section
Also worked in: drive-through, beverages, industrial bakery, pet supplies
Schedule creation
Rigor and Organization Punctuality and Reliability Task Prioritization Stress Resistance Staff Management