Freelancer profile translated to English.

Description

Business Analyst specialized in supply chain, retail, logistics, and e-commerce, I leverage over five years of experience to manage business needs, analyze them, and translate them into relevant technical solutions.

Accustomed to complex environments, I conduct impact studies, support process definition, and ensure the functional consistency of IT solutions (WMS, TMS, ERP, WCS). Curious, rigorous, and results-oriented, I enjoy connecting business and technical teams to ensure high-performing solutions, a smooth user experience, and the success of high-value projects.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Paris (up to 20km)

Groupement les Mousquetaires
TMS Application Manager
RETAIL (LARGE RETAILERS)
March 2025 - Today (1 year and 3 months)
Châtillon, France
- Ensure TMS application management (RUN): incident processing, problem analysis, and fix tracking.

- Handle business requests, analyze them, and translate them into suitable technical solutions.

- Draft cost estimation requests and coordinate work with the publisher.

- Organize and supervise production deployments, ensuring the quality of technical and business acceptance testing.

- Coordinate corrective (RUN) and evolutionary (EVO) maintenance by performing precise diagnostics and managing bug resolution.

- Evolve the TMS application to meet business needs, while keeping technical and functional documentation up-to-date.

- Act as the primary business contact for maintenance in operational condition (MCO), RUN, and production deployments.

- Supervise and lead interventions by internal teams (business, Test Factory) and external partners (publisher, integrator).

- Lead scoping, impact analysis, and design phases for application evolutions (EVO).

- Ensure the quality, deadlines, and cost control of all application deliverables.

- Track publisher roadmaps and manage version upgrades.

- Drive evolution projects (EVO), from requirements gathering to production deployment.

- Define test plans with business units and the Test Factory, then manage acceptance testing campaigns.

- Ensure compliance with group IS standards, methods, and tools.

- Assist and advise users in the daily operation of the TMS.

- Guarantee the consistency, performance, and sustainability of the application system.
TMS Testing Cost Estimation
Monoprix
Business Analyst – Procurement & Store Back Office Domain
RETAIL (SMALL BUSINESS)
September 2024 - February 2025 (5 months)
Clichy, France
Project: Redesign of ERP GOLD → SAP IT flows
Context and objectives
Participation in the project to redesign and optimize data flows between the Gold ERP and SAP.
Main objective: ensure reliable, fast, and efficient data transfer between systems.
Stakes: operational continuity, data reliability, improvement of synchronization quality and speed.

Scope of intervention

Business analysis, functional scoping, and design of new data flows.
Cross-functional collaboration with business teams, architects, developers, and integrators.
Contribution to all phases: initial study, design, development, testing, and production deployment.

Main responsibilities

Gather, analyze, and formalize business needs
Study and validate the feasibility of requests in conjunction with technical teams.
Conduct as-is / to-be analyses and propose optimal process improvements.
Translate business needs into functional and technical specifications (SPEC).
Collaborate with architects and developers to ensure the consistency of selected solutions.
Document all designed solutions and implemented flows.
Monitor development progress and oversee the validation of different phases (DEV, PQL, pre-production, production).
Define delivery deadlines and milestones (intermediate and final).
Participate in project meetings and steering committees.
Perform functional testing on different environments.
Support business users during pre-production acceptance testing and validate user stories.
Evaluate the effectiveness of implemented solutions and provide recommendations for improvement.
ERP Software Optimization of logistics flows and inventory management Testing Application Management & Expert Support SAP Finance
MONOPRIX
Application Manager – TML & Omnichannel Domain 2023
RETAIL (SMALL BUSINESS)
January 2023 - September 2024 (1 year and 8 months)
Clichy, France
Project: O’Commerce, Amazon & Partners - Participation in the O’Commerce project to optimize the supply chain of the Fleury warehouse and ensure continuous supply and reliable delivery for Monoprix and Casino brands.

Facilitate workshops with users to gather, analyze, and formalize business needs
Write functional and technical specifications, develop User Stories, and define acceptance criteria.
Design solutions in close collaboration with technical teams, using JSON, XML, and CSV data formats.
Define the functional and non-regression testing strategy, perform technical and functional tests in various environments.
Monitor deliveries, manage anomalies, and update project documentation.
Provide operational support to business teams by handling tickets via Jira and Ivanti.
Manage production incidents (level 3), analyze logs using Kibana, and identify root causes.
Collaborate with development teams and the technical foundation to ensure the quality and stability of data flows.
Talend ETL Informatica sigma GOLD Snowflake