About Hanaa
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
German
Basic
Experience
- BPI FranceProduct OwnerBANKING AND INSURANCEOctober 2025 - Today (8 months)Paris, France- Led the redesign of the Bpifrance Université website (USI) to transform the public catalog into a high-performing e-commerce platform, aiming to monetize training content.- Product Strategy & Requirements: Defined functional specifications and analyzed needs for the transition from a freemium to a paid subscription model.- User Experience & Customer Journey: Optimized user journeys and redesigned the registration funnel to improve conversion and customer retention.- Technical Integration & API Management: Coordinated multi-platform SaaS integration (LMS Rise Up, LiveStorm, NestJS/Angular applications) via an aggregation component.- Data-Driven Product Development: Implemented personalized recommendations based on user profile analysis and collaborated with Digital Marketing teams.- Agile Product Management: Managed the product backlog, wrote user stories, prioritized features, and ensured cross-functional coordination between business and IT.- Quality Assurance & Release Management: Organized UAT, tracked fixes, and managed secure deployment in Cloud environments.- Tools: Jira, Confluence, NestJS, Angular, LMS Rise Up, LiveStorm, Cloud Public
- ENGIEProduct OwnerENERGY AND UTILITIESOctober 2023 - September 2025 (1 year and 11 months)Paris, France- Managed IT system transformation projects in a context of digitalization and compliance.- Coordinated between business and technical teams (Business Analysis / IT Development) to define and deploy solutions aligned with operational needs.- Wrote functional specifications, supervised development, and conducted user acceptance testing (UAT).- Implemented change management plans and provided user support.- Focused on business processes, preparing for future integration into an SAP ERP environment.
- CRÉDIT AGRICOLE PAYMENT SERVICESProduct OwnerBANKING AND INSURANCESeptember 2022 - September 2023 (1 year)Paris, France- Managed digitalization projects for the creditor mandate signing process using agile methodology (Scrum).- Gathered and formalized business needs, defined the product backlog, and prioritized tasks.- Coordinated technical and business teams, ensuring the functional consistency of deliverables.- Managed user acceptance testing (UAT), functional validation, and deployment support.- Contributed to business process modeling.- Agile monitoring, progress reporting, facilitation of agile ceremonies, and product roadmap management.
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Education
- SAFe® 6 AgilistScaled Agile, Inc.SAFe® 6 Agilist
- SAP TechnologyCourseraSAP Technology