Description

Organizations don't fail for lack of data — they fail because no one has built the right framework around it. I help companies translate process complexity into clear operational structure: discovery, design, and embedded improvement. With 15+ years across pharma, automotive OEM, and industrial manufacturing. I bring both the analytical rigor and the facilitation depth to make change stick. CBPP® and Lean Six Sigma Black Belt certified. Fluent in English, French, German, and Arabic.

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual
German
Native or bilingual
Arabic
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Agilent Technologies
Process Excellence Manager
PHARMACEUTICALS INDUSTRY
February 2023 - Today (3 years and 4 months)
Düsseldorf, Germany
Lead global transformation of commercial processes, achieving measurable business impact through continuous improvement & standardization.
Establish and champion Business Process Management (BPM) methodologies, developing frameworks for process maturity assessment & adapting Lean tools for unique needs.
Lead and establish the infrastrucutre and the Playbook for using Process Mining using SAP Signavio in Commercial Processes.
Provide transparent oversight of global process initiatives, ensuring alignment between stakeholders and optimizing resource allocation.
Diagnose process issues using root cause analysis and lead continuous improvement initiatives, delivering tangible value across functions and geographies.
Cultivate a global culture of continuous improvement, leveraging Lean/Six Sigma, Kaizen, and Gemba methodologies for innovation and growth.
Capture requirements from diverse functional teams and create prioritized roadmaps to inform future global process strategies.
Develop and adapt agile ways of working to enable operational efficiency within existing practices across different functions and regions.
Lean management Lean six sigma Process facilitation Digital Transformation Change Management
Volkswagen AG
Process Manager - Processes & Tools - Commercial Vehicles
AUTOMOBILE
July 2021 - January 2023 (1 year and 6 months)
Lower Saxony, Germany
Led the design and operationalization of governance concepts for BPM within Electrical & Electronic (E/E) development for commercial vehicles.
Established an E2E Process Architecture, ensuring regulatory compliance, clarity of responsibilities, and scalable governance.
Owned and coordinated core Product Compliance Management System (PCMS) processes, acting as the central governance interface between technical experts, business functions, and management.
Served as Business Lead for the UNECE Software Updates & Cybersecurity cluster within the Ford–Volkswagen Alliance, driving cross-company process alignment and compliance governance.
Process Improvement Project Management Digital Transformation Change Management Negotiation
ZF Group
Process Expert - FMEA, Processes & Tools
AUTOMOBILE
June 2018 - July 2021 (3 years and 1 month)
Düsseldorf, Germany
Drove group-wide process standardization initiatives within ZF’s Active Safety Division, enabling scalable replication of optimized engineering and quality processes across global sites.
Development and execution of data-driven improvement initiatives for Engineering Quality and FMEA processes in collaboration with leadership.
Lean-based process analysis, waste reduction, and workflow optimization.
Process Improvement Lean management Digital Transformation Project Management