Freelancer profile translated to English.
Back to original languageAbout Gwenaelle
Professional, dynamic, and versatile, I specialize in customer relationship management and the organization of festive or specialized events. With experience in design, logistical coordination, and event monitoring, I am capable of managing large-scale projects while ensuring a personalized and memorable service.
French
Native or bilingual
English
Fluent
Can work on-site
Marseille (up to 30km)
Experience
- Agence DEDIKAZIOJUNIOR PROJECT MANAGERPUBLIC SECTORDecember 2025 - April 2026 (4 months)Management of B2B event projects: customer relations, design, logistics, production monitoring, budget, and operational event management.
- LA PLACE DES CANAILLESCUSTOMER RELATIONS OFFICERRESTAURANTS AND FOOD SERVICESeptember 2024 - September 2025 (1 year)Marseille, FranceComplete customer relationship management in a festive venue. Coordination of multi-channel reservations, table plan creation, guest reception and seating, post-event follow-up, loyalty building, and review management.
- THE WALKING BASS FESTIVALCommunicationSOCIAL NETWORKSMay 2024 - October 2024 (5 months)Marseille, FranceSocial media moderation management throughout the year and in the lead-up to the festival to best respond to customers in real-time.
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Education
- WEDDING PLANNER LEVEL 1Elodie Villemus2024WEDDING PLANNER NIV. 1
- BACHELOR OF PUBLIC RELATIONSÉcole Tunon Internationale2022BACHELOR RELATIONS PUBLIQUES