About Guillaume
French
Native or bilingual
English
Fluent
Experience
- Ascendx-DGTDeeptech Communication ConsultantCONSULTING AND AUDITSSeptember 2023 - Today (2 years and 9 months)
- Strategic deeptech communication consultant for Go-to-Market startups.
- Addressing the ecosystem's most common problem: solid technology that its proponents cannot explain to non-scientists, and whose usage hypotheses have never been tested with real stakeholders.
- Typical missions covered: value proposition clarification, multi-target key messages, content for investors and partners, editorial structuring.
- Distinctive added value: The Scenario-type, a visualized usage scenario inspired by pretotyping (Alberto Savoia). Its value is twofold.
-- For funding, it transforms a technological promise into a tangible scenario that funders and investment committees can easily follow, concretely improving the chances of obtaining funding.-- For product development, it solidifies usage hypotheses into testable propositions before any development, and allows learning in a few weeks what would have cost eighteen months of wrong direction.Notable clients: OneTreck (medical pivot → space/defense, 15+ partnerships Airbus/ESA/DGA), MyNumea (micronutrition). - ElvesysCustomer Support Manager (2018 – March 2023)BIOTECHJanuary 2018 - March 2023 (5 years and 3 months)Paris, France
- Organization and management of a customer service department from scratch (94% customer satisfaction).
- Development of processes for optimizing customer loyalty and reducing response times.
- Result: +172% Support Revenue in 2021 vs. 2020.
- ELVESYSBusiness Unit ManagerBIOTECHJanuary 2013 - January 2018 (5 years)
- Creation from scratch and independent management of an international B2B e-commerce activity: from 0 to €300 K/year in 2017.
- Development of the product range and associated communication (web, technical content, print).
- Successful outsourcing in 2018: the BU became an autonomous company, Darwin Microfluidics.
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Education
- EXECUTIVE MASTER MANAGER OPERATIONAL MARKETING AND COMMUNICATIONVisiplus Academy2024CONTENU. -Analyse et déploiement de la stratégie globale de l’entreprise à dimension d’une unité opérationnelle. -Pilotage des activités de l'unité opérationnelle. -Pilotage de la transformation digitale. -Veille, prospective et relations publiques. -Management des hommes et des organisations.
Certifications
- Inbound Marketing.Hubspot2025
- Social Media Marketing.Hubspot2025