About Gilles
French
Native or bilingual
English
Conversational
Experience
- Blachere IlluminationCIORAW MATERIALS INDUSTRYJuly 2016 - June 2022 (5 years and 11 months)Apt, FranceChief Information Officer, responsible for access administration, network infrastructure, IT and telephony providers, and business application development.Creation of a CRM tool for each sales sector (professional, retail)Creation of an application for consulting KPIs for the General Management and all support servicesCreation and monitoring of CRON jobs for periodic data compilationsCreation of an ERP for the Group's subsidiaries (already implemented in France and Switzerland)Creation of mobile applications for orders at trade shows, and for taking cargo photos during loading and unloading at portside for semi-trailersCreation of web services to communicate with external logistics providers, and interface dynamic information with the company's corporate websiteCreation of an extranet site, interfaced with the French ERP to display stock data and media associated with the article database to subsidiaries and partner clientsConsulting and support for subsidiaries in various countries (Switzerland, Belgium, Scotland, Portugal...)
- Blachere IlluminationDirector of Commercial ManagementRAW MATERIALS INDUSTRYSeptember 2006 - July 2016 (9 years and 10 months)Apt, FranceDirector of commercial management in France, in direct collaboration with the Sales DirectorManagement of the Sales Administration department (7 people)Direct management of key accounts (local authorities, large private organizations)Creation of CRM tools in web, then in desktop applicationOrganization of sales seminarsTechnical support for clients in the design of their complex projectsLiaison with the design office and control bodiesEnsuring adherence to budget, roadmap, and commercial margins
- EUROPEAN FLIGHT SERVICESQuality and Operations ManagerAVIATION AND AEROSPACESeptember 2000 - September 2006 (6 years)Roissy Charles de Gaulle, FranceResponsible for the development of the group's quality management system and its ISO 9001 certificationManagement of an operational unit responsible for baggage flows on arrival and departure from CDG2F terminal (approximately 80 people)Liaison with the client ADP and Air France
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Education
- DESS ANALYSIS AND QUALITYMarseille Saint Jérôme University2000
- OOP TrainingPC SOFT2021