Francisco Raul Orrego Angeles

As CEO and Project Director at TAGMA IT Services, I lead and execute specialized solutions in two business lines: DBA professional services and IT technical outsourcing for companies in Spain and Europe. My focus combines strategic management, advanced technical operation, and SLA-driven service delivery.

DBA and Data Architecture Services (Oracle / PostgreSQL / Cloud)

• I lead advanced Oracle database administration projects on Windows and Linux, ensuring stability, performance, and operational continuity.

• I implement comprehensive maintenance strategies, performance tuning, and incident prevention in critical environments.

• I design and manage high-availability architectures with Oracle Data Guard and GoldenGate, ensuring robust data integrity and replication.

• I administer and optimize Exadata and Oracle Database Appliance (ODA) platforms, offering critical incident support and continuous improvement plans.

• I lead automation through scripting (Bash, AIX, Linux) to reduce operational times and eliminate manual tasks.

• I manage cloud infrastructures (AWS/OCI), including monitoring, scalability, hybrid environment design, and migrations.

IT Outsourcing and Remote / Onsite Support Services

• I coordinate L1/L2 technical teams specialized in support for servers, PCs, networks, and devices in retail stores, offices, and logistics centers.

• We provide remote hands service, incident resolution, deployments, inventory, troubleshooting, and 24/7 infrastructure support.

• I implement ITIL processes, ticket management, reporting, and KPIs focused on response times and service quality.

• I design scalable solutions for companies requiring outsourcing of their technical support or reinforcement of their internal teams.

Differential Value

• Quick response, clear communication, and real capability to address critical incidents.

• Proven experience managing services for companies in Spain, Peru, and LATAM.

Database administration, script creation, and PL/SQL tuning.

Oracle database migration and upgrade, patch application. Implementation and administration of Oracle Data Guard for high availability and disaster recovery. Configuration and management of Oracle GoldenGate for real-time data replication and synchronization.

• Implementation of Oracle 19 RAC Cluster in Production and QA environments.

• Assigned to the General Comptroller's Office project - Software Factory as a Consultant Oracle DBA.

• Support for development teams under SCRUM methodologies.

• Database administration, script creation, and PL/SQL tuning.

• Oracle database migration and upgrade, patch application.

• Implementation and administration of Oracle Data Guard for high availability and disaster recovery.