Freelancer profile translated to English.

Description

With over 5 years of experience in administrative management and customer relations, I support entrepreneurs, freelancers, VSEs, and SMEs in their daily organization to save them time and peace of mind.

✅ I can help you with tasks such as:

• Email and customer relationship management

• Agenda organization, appointment coordination

• Data entry, document formatting (Word, Excel, PDF)

• Issuing quotes, invoices, customer reminders

• Occasional or regular administrative support

🔎 Available, rigorous, and discreet, I adapt to your tools (Google Workspace, Notion, Trello, CRM, etc.) and I am fully committed to your projects.

👉 Contact me to discuss your needs. I respond quickly.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Becton Dickinson
Manager Assistant
PHARMACEUTICALS INDUSTRY
September 2016 - August 2019 (2 years and 11 months)
Management of administrative activities for the departments (approximately 80 employees): booking meeting rooms, organizing travel, managing expense reports.
Management of department directors' schedules.
Creation of a "New Arrivals" process.
Development of PowerPoint presentations.
Creation and regular updates of R&D SharePoint sites.
Management and tracking of the budget on Excel files (<500K), creation of orders, and invoice tracking.
Preparation and sending of internal/external communications to teams.
Creation and updating of user access on project management platforms (S2P).
Organization of internal and external events.
Filing.
Archiving.
Creation and management of Excel and Word files.
Procare systems
Sales Assistant
RETAIL (LARGE RETAILERS)
January 2021 - January 2023 (2 years)
Geneva, Switzerland
Prospecting.
Customer follow-up.
Quote creation.
Newsletter creation and distribution.
Filing.
Archiving.
Social media post creation.
Management of sales email inboxes during their absence.
Schedule management.
Praemium Business & Gifts
Sales Assistant
RETAIL (SMALL BUSINESS)
September 2019 - August 2020 (11 months)
Client project management and weekly follow-up via CRM.
Weekly reporting.
Newsletter creation and sending.