Freelancer profile translated to English.

Description

Expert consultant in No-Code automation, AI Agent integration, and Electronic Invoice compliance (PPF), I help SMEs eliminate time-consuming tasks to maximize their ROI.

🛠️ Your Needs / My Cutting-Edge Solutions

🚀 1. No-Code Automation & Workflows (Expert Make & Zapier)

As a seasoned Make (formerly Integromat) integrator, I connect your tools (Slack, Gmail, Typeform, Notion) to create seamless data flows.

Creation of automated financial or HR dashboards and reporting.
Synchronization with sales teams: real-time interconnection between your databases and your field teams.

🤖 2. AI Strategy & Integration (AI Agent & Data Augmentation)

Artificial intelligence for your operational growth.

Deployment of personalizedAI agents(LLMs, Prompt Engineering) for your customer support or sales pre-qualification.
Enrich your CRM database: automate your prospecting database with real-time scraping and lead scoring.

💼 3. CRM & Architecture Expertise (HubSpot, Salesforce, Pipedrive)

A poorly configured CRM loses money. I focus on the structure.

*ERP and CRM Support:data cleaning and data migration.

Automation of your sales funnel (Outreach, follow-ups, scoring).

📄 4. Electronic Invoice AMOA & Compliance

Anticipate the legal reform by turning this constraint into an opportunity.

Electronic Invoice AMOA: complete transition to the Public Billing Portal (PPF).
Implementation of digitized billing workflows interconnected with your ERP support.

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual
Spanish
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km), Toulouse (up to 50km), Marseille (up to 50km), Bordeaux (up to 50km)

Guca Soluciones
CRM & AI Automation
CIVIL ENGINEERING
March 2026 - April 2026 (1 month)
Marseille, France
The challenge:Implementation of a CRM and automation of low value-added activities.

Achievement:

*Unique data architecture:Merging two distinct acquisition flows into a single source of truth on Airtable, eliminating duplicates and data loss.

*Optimized user experience:Implementation of a dynamic questionnaire pre-filling system (via calculated buttons) to increase prospect completion rates.

*Custom mapping:Development of a custom script integrating the Mapbox API to accurately geocode Spanish addresses (handling postal codes and cities), allowing for real-time case visualization.

*Robust synchronization:Configuration of Make scenarios with advanced error handling to ensure service continuity even with malformed data.

Technical Stack:

*Database:Airtable (Views, Automations, Interfaces)

*Automation:Make (formerly Integromat)

*Development:JavaScript (Airtable Scripting), Mapbox API

*Forms:Airtable Forms with URL pre-filling logic

Deliverables:

*Management Dashboard (Interface):A control center allowing the team to manage all activities.

*Interactive Map:Automatic prospect mapping system for sector optimization.

*Automated Follow-up System:Smooth conversion funnel between initial contact and qualification questionnaire.
CRM Make AI Automation System integration Digital transformation
ByAlfred
Co-founder Automation & AI
RETAIL (SMALL BUSINESS)
March 2025 - December 2025 (9 months)
Paris, France
Achievements:
Development of ByAlfred, an in-store AI assistant to recommend personalized products.
Implementation of a hybrid RAG + business logic system to improve recommendation relevance.
Implementation of vector search (embeddings) to match customer needs with products (cosine similarity).
Structuring an enriched product database (features, uses, profiles).
Development of a scoring and filtering algorithm based on quiz answers (usage, level, constraints, etc.).
Combination of AI results with strict business filters (stock, gender, terrain, etc.).
Optimization of recommendations: top 3 relevant and diverse products (no duplicates).
Design of an interactive, conversion-oriented in-store quiz.
Deployment in real conditions (kiosk at Decathlon store) and collection of field data.
Stack:
React, Supabase (PostgreSQL + vector search), Edge Functions, SQL (RPC), OpenAI embeddings, cosine similarity.
Deliverable:
Functional AI assistant deployed in-store, combining vector search and business logic for real-time product recommendations.
Vectorization Vector Embeddings Generative AI AI Agent n8n
Mercateam
AI Consultant and Implementation
LOGISTICS AND SUPPLY CHAIN
September 2022 - March 2025 (2 years and 6 months)
Paris, France
Interfacing language models (LLMs) with critical ecosystems (ERP, HRIS) to design custom business AI solutions.
Technical management of a SaaS catalog that reached €200k ARR in 12 months, deployed with industrial leaders (Saint-Gobain, Dior, Otis) in an Industry of the Future approach.
SaaS Deployment Information System Make N8N Sales process automation

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Learning Expedition
HEC Montréal
Learning Expédition
MSc Information System & Digital Business Consulting
IAE Aix-Marseille Graduate School of Management
2023

Check out Fabien's education

Fabien Hourcastagnou

Expert Make & AI Agent | CRM Automation

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