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Estefanía GiménezEG

Estefanía Giménez

Supermalter

UX Researcher | User Research

€650/day
9 projects
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Estefanía

Senior UX Researcher specializing in the digital transformation of public services.

With over 5 years of experience, I frame and manage user research projects from start to finish, from methodology selection to activating insights into strategic product decisions.

I primarily work with Ministries (Economy & Finance, Culture, Interior, Social Ministries) and local authorities on digital services with a high civic impact.

What I can bring to your teams:

🎯 Strategy and Scoping:Defining the research roadmap, choosing methodologies adapted to field constraints, influencing product decisions

🔍 Exploratory Research:Qualitative studies to deeply understand the real uses, needs, and contexts of your users

📊 Evaluation and Optimization:User testing, card sorting, usability analyses to improve your journeys and reduce friction

🌱 Eco-design:Optimizing journeys to reduce the carbon footprint of your digital services

🚀 Skill Development:Training and workshops to embed a sustainable research culture in your product and design teams

Deliverables

Actionable research reports · Personas and proto-personas · User journeys · User flows · Workshop facilitation · UR training
  • English

    Fluent

  • Spanish

    Native or bilingual

  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Direction interministérielle du numérique (DINUM)
    UX Researcher
    PUBLIC SECTOR
    May 2024 - Today (2 years and 1 month)
    Paris, France
    - User research provider for various missions within DINUM
    - Project manager for various missions within several Ministries
    - Teamwork in product teams, iterative approach
    - Pedagogy around user research
    - User testing, user interviews, observation...
    - User research training
    Training Facilitation User Research User Research User interviews User Testing
  • Secrétariat Général Ministères Sociaux
    UX Researcher
    PUBLIC SECTOR
    May 2024 - Today (2 years and 1 month)
    Paris, France
    - User research provider for missions within the Social Ministries (Labor, Health and Solidarity)
    - Support on various user research missions
    - Implementation of a user-centered design approach in product design
    - Pedagogy around user research
    - User testing, user interviews, observation...
    - Training and workshops to help teams upskill
    User Research User Research User Testing UX researcher User interview
  • Design.Gouv
    Malt logoOn Malt
    Quote created by Estefanía Giménez for BIN - Products
    PUBLIC SECTOR
    January 2025 - December 2025 (11 months)
    Paris, France
    - User research support for various user journey improvement projects
    - Projects concerning the Ministry of Economy and Finance, Ministry of the Interior, Ministry of Culture, and other public organizations
    - User research training to upskill state agents
    - Implementation of qualitative research methods (exploratory interviews and user testing)
    - Iterative work in pairs with UX designers and project managers
    - Evaluation methods on Figma mockups and live sites
    - Support and implementation of co-design workshops to improve existing services
    User Research User Experience Design User Testing Workshop Facilitation User interviews

Reviews

5.0

Out of 2 ratings

N

Nina

responsable Recherche Utilisateur - Sous-direction des projets (DNUM des ministères sociaux)

Less than 1 year project

-

Reviewed on 2/5/2026

Stefi is a diligent and very attentive person. She carries out her tasks with seriousness, efficiency, and speed. We regularly call on her for various missions, always with great satisfaction. I highly recommend her.
M

Marie

Responsable de la recherche utilisateur - BIN - Produits

Less than 1 year project

-

Reviewed on 1/6/2026

I had the opportunity to work with Estefania on a project that was delicate due to its scope and the complexity of the organization. She is a very professional, efficient, responsive, and pleasant person. She has a very concrete and applied vision of user research. I highly recommend her profile.

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Education

  • UX/UI Designer
    CareerFoundry, Berlin
    2020
  • Master's degree, Software Localisation
    Universitat Autònoma de Barcelona
    2016

Skill set

Categories