Freelancer profile translated to English.
Back to original languageAbout Esmeralda
QA Engineer with over 4 years of experience in the insurance sector and extensive previous experience in banking and systems environments.
Specialized in functional testing and validation of complex flows in web, mobile, and Web Services applications, with experience in automation, API testing, and functional analysis in critical environments.
Continuous collaboration with technical teams, adding value beyond test execution.
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- DEV & DEL TECNOLOGIAS DE LA INFORMACION SLTestingBANKING AND INSURANCEDecember 2021 - Today (4 years and 6 months)Madrid, SpainFunctional Testing •• Functional tests• Acceptance tests• Usability tests• Concurrency tests• Load tests• File volume tests• Password policy tests• Log review (service and audit)• End-to-end tests• Automatable testsProjects:• Gescol Autos• Cima• Assistance (Mapfre Roadside Assistance and Mobility)• General Co-insurances• Life Co-insurance• CSA (Assistance Service Centers)• GCB (Firefighter Concert Manager)• MDW Signature (Digital Policy)
- Action Ware, S.L.Functional TestingBANKING AND INSURANCENovember 1999 - Today (26 years and 7 months)Madrid, Spain•Functional testing.•Documentation (user manual, functional).•Training.•Head of the Production and Data Process Department.•Management, Supervision, and Coordination of multidisciplinary work teams.• Analysis and requirements gathering for the implementation of evolutionary software developments.**- Assignments to clients:**BANKIA (Sept. 2018 - Dec. 2019)**Web Portal Monitoring**• Advanced user of product developed by Action Ware, S.L. for monitoring Bankia's Web Portals• Functional testing• Product documentation• Customer training• Completed web portal monitoring projects at Bankia's requestOBRA SOCIAL CAJA MADRID (Sept. 2008 - Jan. 2009)**Decision Support System (DSS)**• Advanced user of Decision Support System "Empowerment Center", product developed by Action Ware, S.L• Functional testing• Product documentation• Customer training• Requirements analysis for evolutionary developments of new functionalities implemented in the product, attending to the different departments of Caja Madrid.• Completed report projects for different areas of Caja Madrid's Social Work.CAJA MADRID (Sept. 2004 - Sept. 2007)**Decision Support System (DSS)**• Advanced user of Decision Support System "Empowerment Center",• Functional testing• Product documentation• Customer training• Requirements analysis for evolutionary developments of new functionalities implemented in the product, attending to the different departments of Caja Madrid.• Completed report projects for different departments of Caja Madrid.Coordination of teleoperator teams (Online Sales)**DA VINCI DIRECT, S.L.U. (Sept. 2017 – Feb. 2018) (Nov. 2011 – Feb. 2012)**• Data exploitation/analysis• Issuance of statistical reports• Coordination of teams in online sales• "Coca Cola -(hospitality)"• "La tienda en Casa Corte Inglés"
- DA VINCI DIRECT, S.L.U.Coordination of teleoperator work teams in telephone salesSeptember 2017 - February 2018 (5 months)Madrid, SpainData exploitation and analysis, issuance of statistical reports. Coordination of teleoperator work teams in telephone sales Campaign "Coca Cola - Telephone sales to hospitality establishments"
Recommendations
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Technician Specialist in Management InformaticsI.E.S. Leonardo Da Vinci.1991Técnico Especialista en Informática de Gestión
- Administrative Assistant, Administrative Assistant and Secretariat, GeneralEscuela Politécnica Giner.1988Auxiliar Administrativo, Auxiliar administrativo y secretariado, general
Certifications
- AI for SMEsESCP BUSINESS SCHOOL2025