About Emilie
French
Native or bilingual
English
Fluent
Spanish
Conversational
Italian
Basic
Experience
- Another retailCustomer Experience, Concept and Merchandising ConsultantCONSULTING AND AUDITSOctober 2023 - Today (2 years and 8 months)Paris 01 Louvre, FranceExample projects:• Redesign of the store experience and merchandising for fashion brand Benoa.• Development of merchandising strategy, creation of a franchise book and a signage book for motorcycle equipment brand Motoblouz.• Creation of displays, communication materials, and merchandising recommendations for Bureau Vallée leather goods brand and a Grab&Go food chain.• Design of the customer experience for pop-up stores and opening of the first "Café de la Rose" for Lancôme in Travel retail.• Analysis of points of sale, data, and customer experience improvement strategies for kitchen, fine food (Olivier&Co), garden, and apparel retailers...• Assortment audit and development of recommendations for fine food retailer Papilles& Paillottes.• Facilitation of training sessions and conferences: LSA, Shop!, Union de la Bijouterie et Horlogerie, Journal du Négoce, Smart Shopper...
- Maisons du MondeUpstream and Downstream Merchandising ManagerRETAIL (SMALL BUSINESS)June 2017 - September 2023 (6 years and 3 months)Nantes, FranceManaged an upstream team (8 people) and a downstream team (12 people) for a network of 360 stores in FR/IT/ES/PO/BE/LUX/CH/DE/AT.- Defined the brand's presentation standards to maximize desirability and profitability of the offering in line with the brand's strategy.- Analyzed and maximized performance through the creation of product/service/brand message enhancement systems consistent with the 360° marketing vision.- Identified new needs for furniture, signage, in-store displays (ILV/PLV), etc., and designed solutions that met customer expectations and aligned with the store concept's coherence.
- TATI - Groupe EramUpstream Merchandising ManagerRETAIL (SMALL BUSINESS)January 2017 - June 2017 (5 months)Seine-Saint-Denis, FranceManaged 2 people.- Created merchandising guidelines for all departments: Apparel, Lingerie, Bridal, and Home.- Formalized the weekly merchandising newsletter (150 stores in FR and International).- Redefined merchandising presentation standards for Apparel, Bridal, Home, Pricing/Signage, and Checkout areas, and developed related guidelines.- Participated in the construction and calibration of the upstream offering based on linear capacity, sales potential, and store categories.- Analyzed the impact of merchandising actions and implemented corrective measures.- Supported and supervised store openings: plans, materials, layout files, and control visits.- Introduced and referenced new furniture.- Organized semi-annual store conventions and supported events related to designer collaborations (stands, pop-up stores...). Specialist in Home.
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Education
- Master's degree, Marketing and SalesUniversity of Montpellier2015Master's degree, Marketing et vente
- Bachelor's degree, MarketingEcoris2013Licence, Marketing
Certifications
- TOEICTOEIC2017
- TOSAExcel 20072018