About Emeric
French
Native or bilingual
English
Conversational
Experience
- LOOMIS FranceIT Production Manager FranceTRANSPORTATIONOctober 2024 - March 2026 (1 year and 5 months)Paris, France• Management of IT Managers (national)◦ Planning◦ On-call duty◦ Build and run management• Project Management (international)◦ Citrix to Horizon Migration◦ Active Directory Migration◦ Application Infrastructure Migration◦ Workstation park migration / replacement (approx. 2000 workstations)• External Service Management◦ Technical Management◦ Financial Management• Implementation of new processes between L0 and L1 and application teams
- NEURONES ITOperational Delivery Manager – Incident ManagerSeptember 2022 - October 2024 (2 years and 1 month)• Management of an operations team of 40 people (L1 and L2)• Facilitation of various operational committees (COTECH, COPIL, COPROD)• Compliance with contractual indicators (SLA, OLA)• Deployment / Change Management• Managerial on-call duty• Major incident management• Problem Management• Staff Recruitment• Response to project tenders
- ALTRAN (Client Egis)IT Consultant System EngineerFebruary 2021 - September 2022 (1 year and 7 months)• Maintenance in operational condition (MCO) on Windows Server 2012 to 2016 environments (Standard & Core)• Maintenance in operational condition (MCO) of VMWare infrastructures (6.7)• Hyper-V• Exchange Server 2016• VMWare resource management (complete park update)• Update of all international physical servers
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Education
- Technical Diploma in IT Management2007BTS Informatique de Gestion
- High School Diploma2006BAC