Ema Allouache

Budgetary management & financial monitoring: Development and monitoring of budgets, analysis of variances between forecasts and financial results. Cash flow optimization: Payment management, tracking of delays, and implementation of strategies to improve profitability. Cost control and analysis: Verification and validation of expenses (bank reconciliations, supplier and customer invoice tracking). Steering of invoicing & customer reminders: Supervision of the invoicing process, implementation of financial reporting, and monitoring of collections. Process improvement: Implementation of automated monitoring tools for account management and invoicing to optimize profitability. Coordination and reporting: Drafting of financial summaries for management, document management, and participation in internal audits. Coordinator between departments.

Advice and implementation of commercial operations and marketing actions. Sales animation, sales force. Recruitment and training of merchandisers (60 people recruited). Assignment of merchandisers to stores and creation of their employment contracts. Monitoring of missions assigned to merchandisers. Responding to requests from sector managers throughout France. Creation of missions requested by the client (Samsung, Mattel, Orangina, Téva...). Regularization of salaries and expense reports.

Head Waiter - Restaurants The Art, Le Confidentiel, Amazonia (Champs-Élysées), Tomahawk, Staya – Courbevoie

October 2020 – October 2023

• Welcoming, seating, and assisting customers, ensuring a warm and smooth experience.

• Advising customers on menus, specialties, and food and drink pairings to optimize satisfaction.

• Taking orders, serving the dining room, and providing personalized table follow-up to ensure impeccable service quality.

• Cashing up, managing payments, and closing the till.

• Maintaining cleanliness of areas, restocking, and complete setup to ensure the efficiency of subsequent service.