Freelancer profile translated to English.
Back to original languageAbout Elisée
My name is Elisée, a versatile professional based in Togo, with several years of experience in web development, IT maintenance, N2/N3 IT support, and digital content creation.
Passionate about accessible and efficient digital solutions, I assist both individuals and businesses in implementing modern and high-performing tools.
💡 What I do:
Development of responsive and modern websites (UI/UX, performance, responsive design)
N2/N3 IT Support & Customer Service: diagnostics, remote assistance, problem-solving
IT maintenance and system configuration
Creation of templates, ebooks, and ready-to-sell digital products
Translation and transcription (French – English)
Assistance with management and organization (simple processes, Notion tools, Excel, etc.)
🎯 What characterizes me:
Professionalism, responsiveness, and deadlines met
Analytical skills and practical sense
Customer service orientation and clear communication
Desire to offer solutions adapted to the African context
I am available for one-off or ongoing missions.
My goal: to support you with efficiency, reliability, and simplicity.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- MOON TOGON2/N3 IT Support & Customer ServiceENERGY AND UTILITIESAugust 2023 - Today (2 years and 10 months)Lomé, MA, TogoAfter-sales service technician specializing in solar energy, responsible for repairing damaged solar kits and providing effective technical support to field agents. Responsible for diagnosing and resolving technical issues related to solar installations, while ensuring precise and rapid assistance to maintain optimal functionality of solar systems.
- MOON TOGOWorkshop and Logistics AssistantJanuary 2022 - July 2023 (1 year and 6 months)Lomé, MA, TogoWorkshop and logistics assistant, actively contributing to key operations. Essential collaborator in the quality control of solar kits to ensure their compliance with established standards, supporting the supervision team. Participant in the product branding process to strengthen brand identity under the direction of the responsible team. Involved in inventory and shipping management, providing valuable assistance to maintain an efficient logistics flow under the supervisor's guidance.
- KELISE GROUPLogistics ManagerSeptember 2020 - September 2021 (1 year)Lomé, MA, TogoTransport and Logistics Manager, responsible for overseeing all logistics operations. Leading a team dedicated to strategic transport planning, route management, and delivery coordination to ensure optimal logistics. Responsible for elaboration
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Education
- Associate's degree in IT SupportESA Private University (Higher Business School)2021Bac+2
- High School DiplomaLa "Sorbonne" Private School Complex2018BACCALAUREAT