About Djamel
French
Native or bilingual
English
Fluent
Experience
- Bouygues TelecomProduct Owner RUN - Production & BPMN (Camunda)January 2021 - Today (5 years and 5 months)Vélizy-Villacoublay, FranceContextManaging RUN and business process orchestration via Camunda (BPMN), including modeling business needs and automating workflows via APIs, in a complex IT environment.Missions
- Gathering and scoping business needs for operational workflows
- Facilitating Agile ceremonies (Sprint Planning, Daily, Review, Retrospective...)
- Translating needs into API solutions and automated workflows
- Modeling business processes (creation, assignment, request tracking)
- Orchestrating workflows via Camunda
- Managing the backlog (evolutions, bugs, prioritization)
- Coordinating business, DEV, QA, and DevOps teams
- Monitoring development and validating deliverables
- End-to-end testing (API, workflows, data)
- Managing RUN and production incidents
- Analyzing anomalies and qualifying business impacts
- Supervising go-lives (pre-production, rollback)
- Monitoring performance (API, availability, response time)
- Leading crisis meetings and communicating with stakeholders
- Continuous improvement of processes and integration of AI use cases
Results:- Stabilization of the intervention management platform in production
- Reduction of incidents affecting intervention planning and tracking workflows
- Improved API availability and performance for end-users
- AFD TECHNOLOGIEApplication Transformation Project ManagerTELECOMMUNICATIONSFebruary 2017 - February 2021 (4 years)Vélizy-Villacoublay, France
- Context: Managing a transformation project to replace an existing tool with a new solution, in a complex IT environment with significant business stakes and service continuity.
- Missions
Gathering and scoping business needsProject management and planning of different phasesCoordination of business, IT, and publisher teamsMonitoring development and solution configurationOrganization and management of functional acceptance testingBusiness validation and support for go-liveRisk and project incident managementChange management and user support- Results
Replacement of the existing solution without service interruptionImproved tool reliability and performanceRapid adoption of the new solution by users - OoredooAutomation & PerformanceMarch 2016 - February 2017 (11 months)
- Automation of consistency and reliability checks for technical databases
- Industrialization of performance and service quality indicator analysis
- Implementation of automated processes for evaluating coverage and performance
- Automated exploitation of field measurement data to identify optimization areas
- Coordination with operational teams to integrate actions derived from automated analyses
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Education
- Scrum Master2023Scrum master
- PS Product Owner2023PS Product Owner