Freelancer profile translated to English.
Back to original languageAbout Dhruv
I design tailor-made Operating Models for organizations transitioning from a "project" mindset to a "product" mindset and integrating AI in an industrial and sustainable manner.
My expertise addresses two types of challenges:
1. LARGE GROUPS (CAC 40 / Banks): Scoping large-scale agile transformations, streamlining delivery processes (Lean/SAFe/LeSS), global governance, and change management.
2. STARTUPS / SCALE-UPS: Structuring AI delivery, securing GenAI production pipelines, implementing safeguards (hallucination risk), and accelerating the adoption of Vibe Coding.
KEY ACHIEVEMENTS:
• DANONE EUROPE: Creation of the "WOW Framework" (Data-driven Diagnosis, SAFe/LeSS adapted operating model design, 100-day deployment). Complete restructuring of multi-squad operations (200+ employees, 3 continents). Reduction of cycle time by ~25%. Mission renewed 3 times.
• ALLONIA (French Tech DeepNum20): Coaching of LLM and GenAI squads in production. Introduction of agile frameworks adapted to AI uncertainty: probabilistic Definition of Done, human-in-the-loop gates, prompt versioning as code artifacts, and hallucination risk governance. Change management support for the adoption of assisted AI (Cursor AI, Vibe coding).
• CITI: Transformation of the IT operating model in a highly regulated banking environment.
Certified PMP · SAFe Agilist · Certified Product Manager. Native FR/EN bilingual. Available immediately for strategic scoping or Lead Delivery missions.
English
Native or bilingual
French
Native or bilingual
Can work on-site
Paris (up to 50km), Lyon (up to 50km), Bordeaux (up to 50km), Lille (up to 50km), Toulouse (up to 50km)
Experience
- Danone SATribe Lead & Lead Agile CoachRETAIL (LARGE RETAILERS)April 2023 - January 2025 (1 year and 8 months)Paris, FranceTook over and restructured a large-scale transformation program (Design-to-Delivery). Designed and deployed a tailor-made product-centric operating model, co-created with business teams.Data-driven diagnosis of a struggling organization (37% overall agility, -52 NPS on product adoption), followed by target model design, business case, and 100-day deployment plan.Scaled leadership across 3 continents (Europe, Asia, Americas): PI Planning cadence (200+ participants), cross-functional reviews, executive steering committees, dependency management, and portfolio visibility.Direct management of 10+ external consultants — recruitment, objectives, performance reviews.Alignment of business, product, and management around a single flow from idea → epic → feature → story, with clear governance and release criteria.Upskilling of Product Owners and management on product-centric decision-making; scaled AI acculturation (use case identification, workshops, tool integration).Results: cycle time reduced by ~25%, on-time delivery rate improved, predictability enhanced. Model still in production today. Mission renewed 3 times over 2.5 years.
- ALLONIA (ex-ALEIA)Senior Agile Coach & Tribe Lead AI CompanyTECHJune 2021 - May 2023 (1 year and 11 months)Paris, FranceParis, FranceALLONIA is a French startup specializing in sovereign LLM and Generative AI for large corporations and public institutions (energy, defense, cybersecurity). Winner of French Tech DeepNum20, Silver Medal at IT Night 2022.Key contributions:• Coached cross-functional squads (data scientists, AI engineers, POs) delivering real LLM and GenAI products to enterprise clients• Adapted agile practices to AI delivery specifics: probabilistic Definition of Done, mandatory human review gates for AI outputs, prompt versioning as code artifacts• Introduced hallucination risk governance — confidence thresholds, regression test sets, audit logging of every AI-generated output• Built psychological safety for developers adopting AI-assisted coding — mob programming sessions, skeptic-to-champion conversion program• Structured the startup's agile framework from scratch — ceremonies, charters, delivery standards adapted to AI project uncertaintyImpact: Durable AI delivery practices adopted across all squads; enterprise clients equipped with responsible, value-oriented GenAI adoption culture.
- AMD ConsultingSenior ConsultantBANKING AND INSURANCEApril 2021 - June 2022 (1 year and 2 months)Paris, FranceSCOPE: 5 SQUADS + INFRA & SECURITY/ARCHITECTURE• CROSS-BORDER • VENDORS IN PLAYOWNERSHIP: RAID, STEERCO/COPIL, BIG-ROOM/QUARTERLY PLANNING, RELEASE CALENDAR • STATUS PACK (JIRA—WORKINGLEVEL → EXCEL/POWERPOINT)
- Multi-team delivery rhythm: coordinated 5 cross-border squads plus infra and security/architecture on one operating cadence; ran quarterly “big-room” planning, synchronized sprint reviews/retros, and concise SteerCo/COPIL updates for decisions.
- Operating model & governance: set roles/working agreements; kept a live RAID log and dependency map across squads/vendors; maintained a release calendar and escalation path so milestones stayed realistic.
- From components to features: shifted teams to feature ownership with DoR/DoD and WIP limits, reducing hand-offs and rework.
- Backlog quality & test readiness: introduced backlog refinement/shaping, story mapping/slicing, and clearer acceptance criteria so test cases were ready earlier and surprises dropped.
- Visibility & reporting: stood up straightforward Jira boards (working level) and a lightweight status pack (Jira exports + Excel/PowerPoint) with basic KPIs (on-time, cycle time, carryover) for execs and sponsors.
- Enablement & leadership: ran ecosystem workshops (Design Thinking, Agile mindset, OKRs, effective communication); coached POs/SMs/Engineering Leads; briefed senior managers/CEO; left reusable playbooks and a light train-the-trainer model.
- Results (selected): clearer plans and fewer cross-team blockers; steadier release cadence and earlier risk surfacing.
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Education
- Master of Business Administration - MBA, Hospitality and luxury brand managementIPAG Business School2019Master of Business Administration - MBA, Hospitalty and luxury brand management
- Bachelor of Business Administration - BBA (Hons.), Business Administration and Management, GeneralUniversity of South Australia2010Bachelor of Business Administration - BBA (Hons.), Business Administration and Management, General
Certifications
- Certified Product ManagerProduct Focus2023