Freelancer profile translated to English.

Description

💼 Over 25 years of experience in Tech - Business Analyst, Project Management, Development, Validation, Maintenance.

> 🔧 Versatile, precise, and responsive, I adapt to your projects with efficiency.

> 🧩 Multi-skilled technical consultant, I am your trusted partner, from strategy to execution.

> 🤖 Interested in applied AI, I personally develop and test RAG (Retrieval-Augmented Generation) tools and actively monitor the AI/LLM ecosystem.

📌 SFR

CRM SIEBEL Project Manager (7 years)

CRM SIEBEL Qualification Expert (4 years)

📌 BOUYGUES TELECOM (9 years)

Qualification Expert (Windows, Corba, .NET, SQL Server, Unix, Apache, WebService, XML, Quality Center)

📌 AVIVA Vie (2 years)

IT Disaster Recovery Plan (Unix, Oracle, …)

📌 EUROFACTOR (2 years)

Debt Collection Management Application Manager (NSDK, Oracle PL/SQL, C)

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

SFR Freelance
Project Manager – CRM Consultant
March 2014 - Today (12 years and 3 months)
Paris, France
Project: “ARAMIS” Fixed Customer CRM, +6 Achievements: 📌 Siebel CRM Project Manager:
• Management of ADSL/Fiber/Cable Customer Journeys (new business, technical/DMGT migration, offer change)
• Management of Equipment, Commitments, Billing, Technical Interventions, TV Offers, Options
• Management of interfaces with other systems (STI): Front Office, Network, TV Management, Billing
• Offer/Option Configuration
• Configuration of triggers on network events, equipment returns, …
• Handling of evolution requests from Business Owners/Business Units:
◦ Drafting evolution request documents,
◦ Presentation to DEV/Validation teams
◦ Costing/Planning
◦ Test monitoring, Jira management
◦ Production deployment and VSR (Post-Production Support)
• Incident Management (Bugscrub, Jira, MCO)
📌 Project Manager BRMS Multi-Pack Benefits (Loyalty, Fixed-Mobile Pack Discounts, Optimization) (1 year)
📌 Siebel Validation Expert (4 years)

Environment: Windows XP, Unix, Oracle, SIEBEL 7.7 and 8.0, Agile, WebService, XML, SoapUI (SOAP, REST), Toad, Oracle SQL Developer, Robot Framework, Informatica ETL, Jenkins, Confluence, PL-SQL, Java, Git, Mantis, Jira, MongoDB, Kafka, Json, Red Hat BRMS, Python, webMethod 7, … [IMAGE]
BOUYGUES TELECOM
Project Manager – Qualification Expert
TELECOMMUNICATIONS
July 2005 - February 2014 (8 years and 7 months)
Paris, France
Project: ISIS Secure Service Integration Infrastructure
• Integration of Customer Mobiles, Commercial Services, and ByTel Internal Services (Marketing, Billing, Customer Repository, Mobile Services: MMS WAP Ringtone, Voice Server, ...), MVNO ...
◦ Micropayment, Geolocation, Shortcode Services, Roaming, SMS+ Kiosk, …
• +16 M customer accounts, 3-4M SMS/day, peaks of 1000 SMS/s
Achievements:
📌 Impact Study, Test Strategy, Test Plans, Test Scenarios: HP Quality Center ALM
📌 DEV/MOE Interface
📌 Environment Management: component installation, JDD preparation
📌 Unit, integration, interface, 2-to-2, load, non-regression tests
📌 Anomaly Tracking
📌 Acceptance Reporting
📌 MCO Support, Production Monitoring

Environment: Windows 2000/03/08, SQL Server 2000/03/08, WebMethod, Visibroker 4.5, Corba, WebService, SOAP, FTP, HTTP, Java, Asp, C++, Internet, IIS, .NET, Apache, Tomcat, Mercury Quality Center, Appcenter, LDAP, Redis, Agile, …
AVIVA Vie
IT Disaster Recovery Plan
BANKING AND INSURANCE
January 2003 - June 2005 (2 years and 5 months)
Paris, France
Achievements:
📌 Establishment of the technical and application inventory: IT park, hosted applications, inter-application flows
📌 Functional and technical specifications for the DR Plan tests: Definition of the application scope, acceptance testing approach, …
📌 Coordination: Production, development, users, security
📌 Establishment of test scenarios (Batch, TP)
📌 Supervision and monitoring of tests
📌 Analysis of results
📌 Drafting of acceptance reports (4 reports)
📌 DR Plan application scope: DPS7, Unix, MVS, AS400, Windows NT, Novell, Graphtalk AIA, Intranet, BO and SAS Infocenter, GED Powerbuilder and Digital Optical Disk
📌 Development of Unix tools (Perl/Awk scripts), SQL Oracle, Excel Windows: SQL script generation, Oracle and Unix administration, Unix archiving, Log analysis, test data selection, populating an application repository under MEGA, …
📌 Optimization of a Client/Server application (Windev, Sybase)
📌 Personal rating by Aviva Vie: 5/5 in technical skills, autonomy, teamwork

Environment: UNIX (AIX 4.3), ORACLE V8, PL/SQL, Mega (Functional Repository), Coolbiz
(Modeling), Open process (Operational Scheduler)