Daniel P.

- Participated in a user review to answer questions by the product analytics team

- Shared my insights and my views on their industry in my country

We help build high-converting, beautiful and professional Shopify stores, as well as develop custom and technical solutions for Shopify merchants, to help them scale and succeed.

As a Product Launch Manager my role is to bridge the gap between RnD and customer-facing teams. I make new product launches a success by gathering context and working closely to align key stakeholders on UI/UX, marketing, GTM, and other key product decisions. I gather feedback and insights from Shopify users through analysis of support interactions, our Sales & Support teams, organize working sessions to understand gaps and opportunities, then help build successful product launches. I ensure that information about new product launches is distributed to internal stakeholders including Sales & Support to keep them informed with all of the resources & knowledge base that they need to help customers.

► Engaging with stakeholders and customers to understand gaps and opportunities in our products

► Stakeholder & project management - ensuring key stakeholders are engaged and informed from prototype to build and release stages of the product lifecycle

► Communicating product changes internally & build our internal knowledge bases / enablement material

► Conducting research into user experiences

► Testing out products before the release and organizing team feedback sessions