Dalel Soufi

International CRM & Client Operations Consultant with 7+ years of experience in B2B environments across Germany and France

Hello 👋

I am Dalel, a client management & CRM consultant with over 7 years of experience in business, sales, and multicultural environments.

I support companies as an operational reinforcement to structure and streamline their customer relationships, assist sales teams, and secure daily processes, in national and international contexts.

🎯 What I do best

• Manage and track B2B client portfolios

• Structure and validate data in the CRM

• Provide effective support to sales teams

• Coordinate communication between clients, sales, and internal teams

• Ensure administrative follow-up related to sales activities

🌍 Environments & languages

I operate in international contexts and work in French, English, German, and Arabic, with diverse and multicultural stakeholders.

Multilingual communication, proofreading, and verification of professional content (emails, CRM, sales materials) in a business context.

🤝 My way of working

I undertake structured missions, with a clear scope and defined objectives, to provide effective, reliable, and sustainable contributions to the teams I support.

📩 I would be delighted to discuss your needs and see how I can assist you.

🇬🇧 / 🇩🇪 International context

I work in international B2B environments and collaborate daily with German, English, and French-speaking teams.

My focus: CRM operations, customer success support, and commercial coordination.

I am used to written communication (emails, CRM, documentation) in German and English.