About Christophe
French
Native or bilingual
Experience
- SAFRANEDI Operational ReferentAVIATION AND AEROSPACEDecember 2018 - January 2024 (5 years and 1 month)Bezons, FranceEDI – Implementation of the TRADEXPRESS software package for the management and security of Electronic Data Interchange (orders and invoices) between SAFRAN and its partners.EDI Operational Referent:• Level 3 Middleware Support and Maintenance: management of production and qualification incidents.• Evolutionary Maintenance: handling changes, tests, and installations.• Activity Management: Organization and coordination of teams, documentation.• Customer Relations: Correspondence and reportingTechnical environment: TradExpress, Linux, SFTP, FTP, CFT.
- OrangeCRM Technical ManagerTELECOMMUNICATIONSNovember 2012 - December 2018 (6 years and 1 month)Guyancourt, FranceTELECOM - The Support and Maintenance Directorate (DSM) is responsible for ensuring the operational readiness of customer relationship management (CRM) applications for the Consumer sector, which manages the customer journey for mobile, fixed, internet, and TV offers.CRM Technical Manager (Business AS, Orchidée, CHORUS, and Love Orange):• Level 3 Front Support and Maintenance: management of problems and incidents, support for partners• Team Management: steering and monitoring of subcontracting activities• Catalog Management: setup, coordination, environment management, integration, and support.• Service Operations: monitoring, analysis, and reporting of alarms.• Service quality improvement.Technical environment: Linux, Apache/Jonas, MySQL, WinSCP, Putty, MQSeries, CFT, Web Service.
- Centre CEA de SaclayProject ManagerENERGY AND UTILITIESJanuary 2012 - September 2012 (8 months)Saclay, FranceENERGY - Within the IS Department, SERSI carries out various IS evolution projects. Its project managers are responsible for organizing techno-functional workshops with business teams, managing development service providers, technical acceptance, preparing for production deployment, and writing documentation.Project Manager and Acceptance Tester:• Needs analysis• Technical specifications.• Technical acceptance and load testing.• Mastery of network and security specificities of CEA's IS environments.Technical environment: SAP, SQL Server 2008, SYBASE, JMeter, Quotium.
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Education
- Java 2 EE - STRUT 2, InformatiqueFitec Formation2011Java 2 EE - STRUT 2, Informatique
- Analyste Réalisateur Objet Java, InformatiqueEQL (AFCEPF)2007Analyste Réalisateur Objet Java, Informatique