Freelancer profile translated to English.
Back to original languageAbout Christelle
Executive Assistant (Federal Diploma) | HR & Export Support
About:
With a Federal Diploma as an Executive Assistant and a certificate in Personnel Management, I offer my high-level expertise to entrepreneurs and SMEs in French-speaking Switzerland. My goal is simple: to become your strategic right-hand person, freeing you from the mental burden of administration and HR.
With a solid background in an international environment (notably at Frewitt and La Poste), I master the complexity of executive tasks, export logistics, and personnel management.
Why collaborate with me?
HR & Social Expertise: Hour management, absence tracking, and accident reporting (Federal Certificate).
Export & Sales Support: Development of complex offers and three-language logistical coordination.
Linguistic Skills: Full professional support in French (native), English (C1), and German (B2).
Rigor & Quality: The precision of a Federal Diploma for your contracts, presentations, and invoice follow-ups.
Whether for a one-time assignment or regular support, I adapt to your needs with flexibility and professionalism.
Let's discuss your projects during a discovery call!
French
Native or bilingual
German
Conversational
English
Fluent
Remote only
Primarily works remotely
Experience
- Frewitt fabrique de machines SAExecutive Assistant & Export (Federal Diploma)MECHANICAL ENGINEERINGSeptember 2018 - Today (7 years and 9 months)Fribourg, SwitzerlandWithin this international industrial company, I provide bilingual and trilingual strategic support (FR/EN/DE) to the sales management. My role combines the administrative rigor of an executive assistant with the logistical complexity of global trade.Business Expertise & Deliverables:
- Export & Logistics Management: Complete coordination of import/export operations and document tracking.
- Sales Administration: Development of complex commercial offers in three languages and rigorous tracking of invoicing/payment deadlines.
- Management Support: Drafting of strategic documents (contracts, PowerPoint presentations), analysis of sales statistics, and optimization of internal processes.
- Customer Relations: Proactive management of communication with an international clientele.
- A. Pesce Appareils Ménagers SàrlExecutive Assistant & HR SpecialistRETAIL (SMALL BUSINESS)January 2018 - August 2018 (7 months)Fribourg, SwitzerlandDuring this assignment, I managed all administrative tasks and provided HR support for a dynamic structure specializing in household appliances. I acted as a pivot between management, technical teams, and customers.Business Expertise & Deliverables:
- HR & Social Management: Proactive support to management for hour management, leave tracking, and accident reporting.
- Operational Planning: Organization and optimization of technicians' schedules to ensure maximum field efficiency.
- Sales Administration: Development of personalized commercial offers and invoicing for services rendered.
- Inventory Management & Back-office: Rigorous stock tracking and management of the switchboard and email flows.
- Poste CH SABack-office Employee & Apprentice TrainerLOGISTICS AND SUPPLY CHAINJanuary 2012 - December 2017 (5 years and 11 months)Fribourg, SwitzerlandWithin La Poste's back-office, I developed advanced expertise in multi-channel customer relations and complex administrative file management. In parallel with my operational duties, I took on a mentoring and training role.Business Expertise & Deliverables:
- Crisis Communication: Drafting professional correspondence and handling critical customer situations with diplomacy.
- Multi-channel Customer Support: Technical and commercial support via phone, email, and mail with a focus on tailored solutions.
- Training & Knowledge Transfer: Responsible for the support, training, and recruitment assistance of new apprentices.
- Events & Promotion: Organization of events (open days) and leading workshops.
- Strategic Sales: Promotion of products and services to a diverse clientele.
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Education
- Federal Diploma of Executive AssistantSwiss Commerce Association2021Management, organisation, droit, communication d'entreprise et gestion de projets complexes.
- Federal Certificate in Personnel ManagementHRSE (Human Resources Swiss Exams)2016Gestion administrative du personnel, assurances sociales, droit du travail et recrutement.