Cédric S.

🚀 Strategy & Business Development

Managed the commercial development of strategic accounts

Managed and engaged with key stakeholders: CPO, CTO, CDO, Digital Transformation Directors...

Ensured client satisfaction: sustained relationships and continuous business growth

📈 Team Support & Structuring

Coached SDRs to maximize qualified leads and optimize prospecting in key sectors (Insurance, Media, Industry, Transport)

Created and updated the sales playbook to structure and align team practices

Defined operational standards to improve collective efficiency

🛠 Tools & Performance

HubSpot Lead:

Data mapping & cleaning

Created automated workflows

Team optimization & training

• Coordinated the definition of the product backlog, i.e., defining user stories with the necessary information for the Solution Delivery team to implement the solution according to stakeholder needs;

• Managed product validation and verification, i.e., user acceptance testing;

• Participated in change management to maximize group-wide adoption;

• 100% international project (FR, NED, CH, USA...);

• SCRUM project methodology in a DevOps environment

• Deployed SaaS solution to over 80 clients (FR & Worldwide)

• Identified upsell & cross-sell opportunities

• Conducted HR diagnostics with upstream support (co-creation of HR surveys, platform onboarding) and downstream support (quantitative, qualitative analysis, action plan proposals, and strategic/operational recommendations) for management & HR teams (HRDs, HR Managers, Operations Managers...)

• Team lead for public tender projects

• Participated in internal projects related to the development of barometer & eNPS features (automated reporting, UX, UI...)