About Cassie
English
Native or bilingual
Experience
- REAch2 Academy TrustHR Business Partner – Operations & SystemsJune 2025 - Today (1 year)Burton-on-Trent, United Kingdom• Led Trust-wide technology platforms (Access HRIS, Access Payroll Systems, Applicant Tracking and Recruitment Systems, Casework management and intranet development), project managing the integration, automation, process improvement and user experience improvements across 63 sites.• Directed complex deployment projects, ensuring delivery on time, within budget, and to exacting standards.• Managed end-to-end deployment operations, including vendor onboarding, stakeholder engagement, UAT, and change management.• Oversaw procurement processes, including tendering, supplier evaluation, and contract negotiation, ensuring value for money and strategic alignment.• Managed supplier relationships and contracts, ensuring alignment with organisational strategy and performance against SLAs.• Designed and implemented scalable processes for onboarding, data management, and compliance, reducing operational risk and improving efficiency.• Partnered cross-functionally with IT, payroll, and operations teams to deliver system alignment and resolve technical challenges.• Produced data dashboards and analytics to inform executive decision-making and monitor operational performance.• Managed and developed a team of People Support Officers, embedding a culture of accountability, service excellence, and continuous improvement.
- REAch2 Academy TrustHR and Payroll Advisor and Trust HR Systems SupportJanuary 2021 - December 2022 (1 year and 11 months)• HR and Payroll Lead for all 63 school sites and multi-academy trust head office.• payroll processing and compliance, partnering with internal teams and external providers.• Led TUPE transfer of Birmingham school payroll into a new provider, managing complex data migration and compliance requirements.• Managed relationships with seven payroll system providers and coordinated service delivery across multipleplatforms.• Oversaw 17 pension schemes, ensuring accurate contributions, compliance with statutory regulations, and timely reporting.• Continuously improved HR, payroll, and system-based processes to enhance service delivery and user experienceGap in employment due to COVID 19 Pandemic.
- REAch2 Academy TrustHR Lead - Operations & SystemsJanuary 2022 - May 2025 (3 years and 4 months)• Programme lead for enterprise HRIS and payroll implementation, consolidating seven legacy systems into one scalable platform.• Directed deployment operations across multiple sites, including stakeholder engagement, UAT, and change management.• Oversaw procurement activities for technology solutions and services, including bidding processes, vendor onboarding, and performance management.• Built and refined processes and automation workflows, improving speed, quality, and compliance in critical operations.• Developed playbooks and training frameworks to standardize system use and operational processes across the organisation.• Delivered cross-functional collaboration with IT and finance teams to ensure seamless integration and data integrity.• Provided line management for HR Systems & Data team, coaching and developing staff to deliver high-quality service and meet KPIs.
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Education
- BSc (Hons)BSc (Hons)