About Carminda
English
Native or bilingual
Portuguese
Native or bilingual
Spanish
Conversational
Experience
- Apparel and FabricsCOUNTRY ACCOUNT MANAGERIMPORT AND EXPORTSeptember 2007 - Today (18 years and 9 months)Porto, Portugal
- Provide professional guidance to clients on various aspects of garment sourcing, product development, innovation, and the technical competence of manufacturing facilities.
- Conduct factory analysis and evaluations to effectively plan production strategy and processes, identify areas for improvement, and assess strengths, capacity, capability, and quality performance.
- Conduct negotiations and discussions to establish mutually agreeable target prices, contracts, purchase orders and payment terms.
- Collaborated with designers and manufacturing teams to create custom product solutions.
- Resolved complex customer issues with a strong emphasis on enhancing brand loyalty, delivered actionable insights on recurring concerns, and played a key role in optimising support workflows.
- Oversaw end‑to‑end logistics operations, including shipments to and from client distribution warehouses, customs clearance and duty management for non‑European countries, and billing coordination.
- Collaborative team member with strong leadership and delegation abilities, skilled at fostering positive working relationships to drive business objectives and achieve organisational goals.
- Textile Agency in Porto ScoopAccount Merchandise Manager /2006.07-1999.01IMPORT AND EXPORTJanuary 1999 - July 2006 (7 years and 6 months)Porto, PortugalProviding sourcing and production services for global apparel brands, including Reebok, Rockport, and Barbour:
- Coordinating end‑to‑end sourcing activities across multiple product categories within apparel.
- Managing production workflows to ensure timely delivery, quality compliance, and cost efficiency.
- Liaising with suppliers, factories, and brand teams to maintain clear communication and alignment throughout development and production stages.
- Overseeing technical documentation, approvals, and production milestones to support smooth execution.
- Ensuring brand standards, sustainability requirements, and technical specifications are consistently met.
- Supporting long‑term partnership development through reliable service, transparency, and operational excellence.
- Mast Industries Inc Textile Branch Office in PortoSenior Country Manager /1999-1996IMPORT AND EXPORTMarch 1996 - July 1999 (3 years and 4 months)Porto, PortugalProviding sourcing and production services for the brands Structure, Victoria's Secret and Abercrombie&Fith.
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Education
- EIEFP2019E
- Certificado de Com petências Pedagóg icas nº2020Certificado de Com petências Pedagóg icas nº