About Bilal
I am a Senior Software Engineer specializing in bridging the gap between high-performance web architecture and cutting-edge Artificial Intelligence. With a proven track record of scaling platforms to 13M+ users and handling 2.3M+ daily requests, I help businesses move beyond simple API calls to build production-grade AI systems.
🚀 My AI Specialization:
I focus on AI Orchestration and RAG (Retrieval-Augmented Generation). I don’t just "add a chatbot"; I architect secure AI Gateways, implement Semantic Caching to reduce LLM costs (averaging 64% reduction), and build autonomous AI Agents that actually solve business problems.
🛠️ Technical Philosophy:
- Scale First: My background in telecom means I build AI integrations that don't break under load.
- Cost Efficiency: Using semantic layers to prevent redundant model calls.
- Reliability: Implementing circuit breakers and robust error handling for "hallucination-prone" models.
What I deliver:
- Custom AI Chatbot Development with long-term memory.
- LLM Fine-tuning & Prompt Engineering for niche industries.
- Scalable SaaS Infrastructure on AWS/GCP with integrated CI/CD.
- Modernizing legacy systems with GenAI automation workflows.
AI Integration, Generative AI, LLM Orchestration, RAG, AI Chatbot Development, Prompt Engineering, LangChain, LlamaIndex, Vector Databases (Pinecone, Weaviate, pgvector), Semantic Caching, AI Agents, OpenAI API, Anthropic, AWS Bedrock, Full Stack Development, SaaS Architecture, AI Automation, React.js, Next.js, Node.js, TypeScript, Nest.js, Angular, Vue.js, Laravel, PHP, REST API Development, MERN Stack, Express.js, Redux, MobX, MongoDB, PostgreSQL, DynamoDB, SQL Optimization, Redis, Vector Search, Data Pipelines, AWS, Google Cloud Platform (GCP), Microsoft Azure, Docker, Kubernetes, CI/CD Pipelines, CircleCI, Git, GitHub Actions, Serverless Architecture, Microservices Architecture, Jest, Mocha, Cypress, Code Review, Performance Optimization, Bug Fixing, Technical Support
English
Native or bilingual
Can work on-site
Cambridge (up to 50km), Manchester (up to 50km), London (up to 50km), Glasgow (up to 50km), Edinburgh (up to 50km)
Experience
- IT247 SolutionsSenior Software EngineerMay 2024 - July 2025 (1 year and 2 months)United Kingdom
- Designed & developed high-traffic E-commerce solutions using Nest.js, Angular, React.js.
- Implemented performance optimisation for platforms serving 100k+ monthly visitors.
- Led architecture planning and long-term technical roadmaps.
- TelenorPrincipal Software EngineerOctober 2022 - April 2024 (1 year and 6 months)Pakistan
- Migrated the My Telenor app authentication system in-house — saving ₨ 56 million annually.
- Led a 34-member engineering team, delivering scalable Azure-based applications.
- Increased platform revenue 2× year-over-year through new feature releases.
- Metro2PhenomSenior Software EngineerJuly 2019 - December 2022 (3 years and 5 months)New York, United States
- Developed a custom SaaS platform, increasing client efficiency by 35%.
- Optimised API architecture with Node.js + React.js for scalability and maintainability.
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Education
- Bachelor of EngineeringComsats Institute of Information And Technology2016Bachelor of Engineering - BE, Electrical and Electronics Engineering