BWFreelancer profile translated to English.
Back to original languageAbout Bettina
After working successfully as a Key Account Manager for a long time, I would like to focus on the area of project management in the future. Since I worked for a small IT service company, I accompanied many of my larger projects from start to finish. In close exchange and as a link between stakeholders, product management, and also with the agile teams, Scrum Masters, and Product Owners, I repeatedly noticed how quickly situations arise that lead to delays, disagreements, and ultimately delay or even prevent the successful completion of the project.
Here I see my future area of application in projects where, in addition to the scope and technical implementation, the people working on the project are also considered. This is particularly important in intercultural collaboration, but also in collaboration at different hierarchical levels. Here I want to become the facilitator who optimizes the collaboration between the project participants:
- through open and clear communication
- through motivating employees
- by encouraging employees to become actively visible in the project.
German
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Syscovery Solve & Serve GmbHKey Account Management and Project ManagementFebruary 2005 - December 2023 (18 years and 10 months)68 Mannheim, Germany. Key Account Management• Responsible for three Major Accounts• Annual turnover: 4.5 million Euros• Sales of IT services with a focus on ServiceNow, IT projects, managed services, resources• Independent handling of all sales-related processes (product and solution presentations, offer preparation, contract negotiations and structuring, etc.)• Building a strategic partnership with these major accounts• Winning and developing new business areas with the accounts• Building a network within the customer organization. Project Management• Project planning• Budget planning• Organization and staffing of the project.• Formation of the project team and resource control• Conducting kick-offs• Communication with stakeholders• Management of financial resources and monitoring of adherence to calculated costs• Review of the project plan regarding deadline adherence• Clarification of time-critical influences (e.g., changes, etc.)• Support of the acceptance process• Conducting a retrospective after project completion for quality improvement. Recruitment• Creation of a requirement profile with the customer• Search for candidates in my own network and other platforms• Interviewing candidates• Negotiation of conditions• Presentation of candidates to the customer• Contracting• Onboarding in the team or with the customer• Conducting regular jour fixes with the resources• Offboarding
- Freelancer Freiberuflich tätigRecruiterMay 2000 - January 2005 (4 years and 8 months)76 Karlsruhe, Germany• Building and maintaining relationships with potential candidates and industry contacts.• Evaluating candidates based on skills, experience, and suitability for IT projects• Conducting interviews• Conducting contract negotiations• Accompanying the onboarding/offboarding process
- oTeloKey Account ManagerJanuary 1998 - May 2000 (2 years and 4 months)Cologne, GermanyResponsible for banks and insurance companies in North Rhine-Westphalia and state banks throughout Germany. Turnover responsibility: 12 million DM. Sales of telecommunications services (voice, data, mobile). Responsible for:• Strategically expanding business relationships and others at all management levels• Identifying key customers who generate high revenue or are strategically important for the company.• Clarifying all types of contractual issues.• Developing individual offers and contracts.• Regularly creating market and competitor analyses.
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Education
- Safe Release Train EngineerSafe Release Train Engineer
- State-certified Business Administrator for Foreign TradeMerkur Academy1989Staatl. gepr. Betriebswirt Außenhandel