Freelancer profile translated to English.
Back to original languageAbout Bettina
🚀Director/Operations Manager | 15+ years of international expertise
Boost your company's growth with an expert in operational optimization
With 15 years of experience between the United States and Europe, I transform your operational challenges into sustainable growth levers.
🎯My dual expertise for your success:
🔹International Supply Chain & Sourcing(VF Corporation, Lucky Brand...): Negotiation and management of purchasing contracts, International sourcing: China, India, Europe, USA (10+ countries)
🔹Business Operations & Process:Implementation of solid and scalable operational processes
🌟My areas of intervention
Operational Strategy & Business Operations
✅ Operational diagnosis and audit
✅ Operational business plan
✅ Project management and project steering
Process Optimization & Productivity
✅ Lean management and continuous improvement
✅ Process mapping and workflow redesign
Supply Chain & Procurement
✅ Supplier sourcing and international negotiation
✅ S&OP (Sales & Operations Planning)
✅ Cost reduction and procurement optimization
Digital Transformation & Tech Operations
✅ CRM integration and No-code/Low-code solutions
✅ Data analysis and business intelligence
📊 Concrete results
🔹 +20% revenue growth
🔹 -20% delivery times
🔹 -15% procurement costs
🎯 Ideal for:
- Start-ups & Scale-ups structuring their operations
- SMEs in growth requiring upgrading
- Companies with international challenges (sourcing, expansion)
- Companies wishing to establish themselves in France and Europe
🌍 Sectors:E-commerce | Retail & Fashion | PropTech | SaaS | Manufacturing
🤝Intervention methods
- Short-term mission (1-3 months): Audit, diagnosis, quick wins
- Medium-term support (3-6 months): Restructuring, processes
- Long-term partnership (6+ months): Outsourced COO
Formats: On-site Paris, remote, hybrid
French
Native or bilingual
English
Native or bilingual
Can work on-site
Paris (up to 10km)
Experience
- Probate DataProduct & Project Manager - Martech SolutionsREAL ESTATEDecember 2018 - Today (7 years and 6 months)Remote, OR, USA-Design and optimization of web and CRM products (B2B and B2C) for 500+ real estate professionals, with creation of agile roadmaps.-Reduction of delivery times by 20% and costs by 8% through the selection of high-performing product teams.-Deployment of technological tools (automation, low code, no code) for continuous improvement and strategic exploitation of customer data.-Constant collaboration with the product team, contributing to customer loyalty and a 20% reduction in churn rate.
- Everyday Crafter + Mint and MohairFounder and COO - E-commerceE-COMMERCEJanuary 2018 - March 2019 (1 year and 2 months)Los Angeles, United States-Development and execution of impactful brand and product strategies, enhancing competitiveness.-Leadership of marketing initiatives, with a significant increase in sales (+25% /month).-Optimization of the supply chain, reducing annual costs by 15%.-Successful launch and management of two e-commerce platforms (Shopify and Amazon), boosting customer engagement and achieving a 90% satisfaction rate.
- Lucky BrandSupply Chain - International Sourcing ManagerFASHION AND COSMETICSAugust 2015 - February 2018 (2 years and 6 months)Los Angeles, United States-Development and execution of impactful brand and product strategies, enhancing competitiveness.-Leadership of marketing initiatives, with a significant increase in sales (+25% /month).-Optimization of the supply chain, reducing annual costs by 15%.-Successful launch and management of two e-commerce platforms (Shopify and Amazon), boosting customer engagement and achieving a 90% satisfaction rate.-Leadership of a 2-member procurement team, improving purchasing efficiency and achieving exceptional KPI results: 20% reduction in delivery times and 30% increase in supplier performance.
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Education
- Certificate, Business with concentration on MarketingUniversity of California, Los Angeles2007Certificate, Business with concentration on Marketing
- Professional Communication Diploma, Communication and Media StudiesEFAP - École des nouveaux métiers de la communication2005Diplôme de Professionnel de la Communication , Communication and Media Studies