Freelancer profile translated to English.

Description

Systems and network technician, specializing in troubleshooting, maintenance, and repair of computer equipment. My expertise covers both the software and hardware aspects of IT infrastructures.

On a daily basis, I manage operating systems and networks, ensuring their smooth operation and security. I am capable of diagnosing and resolving a wide variety of technical problems, whether at the server, workstation, or peripheral level.

My ability to learn independently is one of my greatest assets. It allows me to stay up-to-date in a constantly evolving field, acquire new skills quickly, and adapt to emerging technologies. This self-learning demonstrates my passion for IT and my determination to excel in my profession.

I am recognized for my versatility, my ability to solve complex problems, and my commitment to providing effective solutions to keep IT systems in perfect working order.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Toulouse (up to 50km)

ADM2I
Systems and Networks Technician
PUBLIC SECTOR
April 2023 - Today (3 years and 2 months)
Toulouse, France
ADM2I is a company specializing in the repair, maintenance, and servicing of IT equipment and systems.

• Repair or replace defective components such as hard drives, power supplies, motherboards, etc.
• Resolve software bugs, crashes, or other malfunctions.
• Data recovery in case of corruption, accidental deletion, or hard drive failure.
• Assist users in resolving daily problems such as printing errors, connection issues, etc.
• Install and maintain routers, switches, and network cabling.
• Implement firewalls, VPNs, and other security measures to protect the network from intrusions.
• Configure, maintain, and update file servers, web servers, and other application servers.
• Control user permissions and access (AD) to ensure the security of sensitive data.
• Create, manage, and maintain virtual machines to optimize resource utilization.
• Install and update security software to protect against viruses, ransomware, etc.
• Conduct training sessions to help employees effectively use IT tools.
Part Replacement (Hardware and Software) Computer Troubleshooting Diagnosis Maintenance and Repair
NETIS
Systems and Networks Technician
January 2015 - January 2023 (8 years)
• Set up and administer a network of computers, printers, NAS, Servers, Routers, and Switches.
• Cable the network, configure workstations, printers, fixed and mobile telephony.
• Configure Active Directory and manage accounts (creation, deletion, update).
• Administer Outlook and Thunderbird client email.
• Virtualization under HYPER V.
• Deploy VPN/IPSEC Fortinet and OpenVPN, PiVPN solutions.
• Create and migrate Exchange accounts via OVH, 1and1 hosting.
• Diagnose and resolve Internet and network connectivity issues between domains and take appropriate measures to restore service.
• Install and configure antivirus software, as well as cloud-based security solutions with Synology NAS ensuring security against cyberattacks.
• Remote control with TeamViewer for diagnosis and monitoring.
• On-site technician at SmartCIC for EASYJET, AVIS, ALDI.
• Work at IB Cegos as a Trainer for the course “Provide PC hardware support – Maintenance, installation, and configuration of hardware”.
SPIE
Helpdesk Technician
January 2013 - December 2015 (3 years)
• Customer relations, analyze, diagnose faults (office, telephone, network).
• Ticketing tools: EasyVista, Pythéas, Siebel, GLPI, SRMvision, Kimoce.