Freelancer profile translated to English.

Description

(NOT SERIOUS, REFRAIN !!!)

I am Benjamin, Account Manager B2B/B2C – Sales & Operations.

My profile combines full-cycle sales and operational execution, allowing me to transform business opportunities into truly delivered projects.

I am involved in the entire value chain: lead qualification, quotes, follow-ups, closing, then operational coordination and monitoring until implementation. This dual expertise allows me to secure revenue while ensuring customer satisfaction.

What I bring:

Complete B2B/B2C sales cycle management

- Closing and revenue security

- Operational coordination and customer onboarding

- Management of priorities and complex situations

- Optimization of conversion rates and execution

Why choose me?

Sales + Ops Profile

Autonomous, results & ROI oriented

Comfortable in high-demand environments

📌 Available for Account Management, B2B/B2C Closing, and Sales & Operations missions.

Industry field of expertise

Languages

French
Native or bilingual
Spanish
Native or bilingual
English
Native or bilingual
Lingala
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 15km)

Beev
Account Manager / Full-Cycle Sales B2B ⭐
AUTOMOBILE
September 2025 - Today (9 months)
Paris, France
B2B/B2C Account Manager specializing in full-cycle sales, I work with my clients throughout the entire commercial process: from lead qualification to closing and customer setup.

🔹 Inbound lead management
🔹 Business and feasibility qualification
🔹 Quotes, follow-ups, and closing
🔹 Post-signature follow-up and customer onboarding

Results and conversion-oriented, I turn opportunities into concrete revenue, with a structured, autonomous, and ROI-driven approach.

📌 Comfortable in demanding B2B/B2C environments, I manage complete sales cycles and contribute directly to growth.
Business Development Negotiation and Closing Revenue Quote Preparation Independent Work
DriiveMe
Operations Manager – Transport & Mobility
TRANSPORTATION
November 2024 - August 2025 (9 months)
Paris, France
In charge of field operations and driver coordination, I managed all transport flows between departure, driving, and delivery points for B2B clients in the automotive and mobility sectors.

🔹 Main responsibilities:

Planning and route creation for drivers according to operational constraints

Coordination and management of a large network of drivers

Real-time monitoring of transport missions

Incident management (delays, cancellations, on-site unforeseen events) between departure, driving, and arrival

Direct interface with B2B clients (Carizy, RRG, Aramis, Enterprise, rental companies, and partners)

Ensuring compliance with deadlines, service quality, and customer satisfaction

🔹 Challenges & value provided:

Streamlining transport operations

Reducing operational friction

Delivery reliability and service continuity

Clear communication between drivers, clients, and internal teams

📌 Mission carried out in a high-volume and operationally demanding environment, requiring reactivity, rigor, and a sense of priorities.
Operations Management Logistics Management Incident Management B2B Client Relations Organization and Planning

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Signup to reveal

Master in Marketing Management and Sales
IDRAC
2022

Benjamin Mulumba

Account Manager B2B/B2C – Sales & Operation

About Benjamin

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