About Benjamin
French
Native or bilingual
English
Conversational
Experience
- Tibco ServicesProduction Technician - Altitude InfraTELECOMMUNICATIONSDecember 2025 - Today (6 months)Lyon, FranceCOVAGE Mission:
- End-to-end configuration of customer CPEs (collection - POP - CPE)
- Multi-manufacturer configuration: encapsulation, MPLS, trunk, VLAN, QinQ, rate-limit, flow, profile policy
- Order management and tracking via ticketing tools
- Configuration reporting
- Tibco ServicesIP Network Administrator Cisco L1TELECOMMUNICATIONSMarch 2021 - December 2025 (4 years and 9 months)Lyon, FranceSFR / DCN Mission:
- Remote deployment of Cisco switches and routers with field technicians
- Commissioning - SWAP - upgrade of equipment: 4G and FTTH links, site interconnection with WDM teams
- Multi-service network troubleshooting (access, backbone, IP, VoIP)
- Drafting of reports and SFR reporting
- Cross-functional collaboration: network engineers, project managers, field technicians
- Tibco ServicesIT SD-WAN VMware Support - NOCTELECOMMUNICATIONSJuly 2019 - March 2021 (1 year and 8 months)Lyon, FranceAllianz Mission:
- Real-time network alarm monitoring across 2,500 agencies: incident detection
- Management of internal tickets and tickets to operators (SFR, Bouygues)
- Contacting agencies for initial diagnostics; triggering internal and external escalations
- Verification of datacenter routes; detection of VeloCloud hardware faults; management of agency changes
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Education
- Master 2ESC Amiens2012Master 2
- Bachelor's Degree, Political ScienceUniversity of Picardie Jules Verne (UPJV)2010Licence, Sciences Politiques
Certifications
- Network Equipment and Basic ConfigurationCisco2023
- Fortinet NSE2Fortinet2023