Freelancer profile translated to English.
Back to original languageAbout Bastien
I support companies in their digital transformation by aligning technology and business processes.
I mainly work on the Zoho ecosystem (CRM Certification, former Premium integrator for large accounts), but my involvement today goes far beyond simple configuration. I strive to understand your overall technical challenges to design a global architecture.
My areas of expertise:
Process Optimization: Mapping and redesigning your workflows to maximize efficiency.
Automation & Innovation: Implementing scripts, complex automations, and AI interfaces to streamline your teams' work.
CRM & Data Integration: Managing data flows and advanced configuration of your management tools.
My background as a developer/IT professional allows me to communicate effectively with both your technical teams and senior management to deliver turnkey solutions.
French
Native or bilingual
English
Fluent
Spanish
Basic
Can work on-site
Pau (up to 50km)
Experience
- HOKTO ProjectTechnology Project ManagerHOSPITALITYOctober 2025 - Today (8 months)Bayonne, FranceTechnology Project Manager (Process automation with AI interface, customer data optimization, etc.)
- Magnetic ConsultingCRM ManagerNovember 2024 - Today (1 year and 7 months)Configuration and optimization of the Zoho ONE environment, with custom interface and AI interface (Gemini)
- AdnAgileIT Project ManagerTECHJanuary 2024 - July 2025 (1 year and 6 months)Biarritz, FranceLead a problematization and ideation process based on customer needs analysis to implement a CRM/Zoho solution.Manage an innovation project until the final delivery phase.Ensure the performance of a Zoho transformation project.
Reviews
Recommendations
JAJG
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Education
- DU en Business AnalystUniversité of British Columbia2022.Organize and manage resources to complete project and meet objectives within defined scope, quality, time, and cost constraints. .Create and communicate a strategy analysis. .Plan and monitor business needs and opportunities. .Recommend business solutions designs to address specific challenges. .Develop strategies for dealing with uncertainty and managing competing interests.
- Master in Management, specialization in Digital StrategyESG2017Animer un processus de problématisation et d’idéation à partir d'une analyse des besoins clients, Concevoir un projet de transformation et/ou d’innovation, Concevoir et mettre en œuvre une stratégie de communication interne/externe, Piloter un projet d’innovation et/ou de transformation jusqu'à la phase de rendu final, Manager une équipe projet, d’une direction technique et/ou d’une équipe transverse.