Babacar Tandian, System Administrator / IT Support / Helpdesk

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Description

IT support technician with experience in user assistance and incident management, data security management.

I support companies in resolving their daily IT practices, ensuring fast, efficient, and professional support.

My skills:

• User support (L1 / L2)

• Installation and configuration of Windows workstations

• Ticket management (GLPI, ITSM)

• Active Directory (account creation, permissions)

• Hardware and software maintenance

• Remote and on-site assistance

My goal: to ensure the continuity of IT services and improve the user experience.

Available quickly for temporary or long-term assignments.

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km), Nice (up to 40km), Lyon (up to 30km), Montpellier (up to 30km)

Dalkia EDF
Windows System Administrator
January 2021 - January 2026 (5 years)
Bezons, France
Manage disk spaces, extend volume groups, increase RAM and CPU.
Install, administer, operate Windows Server (2012, 2012 R2, 2016, 2019, 2022)
Data backup and recovery.
Create and manage user accounts in Active Directory. Install and administer roles and services (AD DS, AD LDS, DHCP…)
Secure data, ensure server performance
Advise and educate users on best security practices.
Write and update technical documentation.
Virtualize machines on VCenter Hyper V
Manage and assign user access rights.
Manage the Active Directory directory.
Manage incidents via GLPI.
Create and modify DNS records, whether Type A, CNAME, or NS.
Automate tasks with PowerShell (script redevelopment).
Manage AD security vulnerabilities based on alerts from the PingCastle tool.
Migrate AD 2003 to AD 2012. Remove the trust relationship between AD 2003 and AD 2012.
Active Directory Windows Server Information Security Pingcastle GPO

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Data management
Paris Paris (AZ900)
2021
Data management
Bachelor's Degree
Université Paris Diderot
2018
Licence

Check out Babacar's education

IT consultant

Sysadmin