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Axel CaumartinAC

Axel Caumartin

Global OMS & Omnichannel Program Manager

€1,000/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Axel

Global OMS & Omnichannel Program Manager with over 12 years of experience in the digital transformation of retail & e-commerce operations.

I support international groups in the implementation, evolution, and optimization of theirOMS (Manhattan), WMS, SAP, JDAplatforms, as well as in the convergence of Retail / E-commerce.
My role: ensure end-to-end governance, functional consistency, and operational performance.

My main expertise:
  • Large-scale OMS / Omnichannel program management
  • OMS ↔ SAP ↔ WMS ↔ E-commerce integration
  • Publisher relationship management (Manhattan Associates) & Vendor Management
  • IT Governance, roadmap, budget (PR/GR), prioritization, and arbitration
  • QA, test strategy, hypercare & stabilization
  • Management of multidisciplinary teams (IT, Retail, Data, Ops)

I intervene in particular on:
  • Ship-from-Store, Click & Collect, Order in Store, Returns Management
  • Stock unification (1Inventory), optimization of store & DC flows
  • OMS redesign / Manhattan migration, version upgrades, scalability
  • Omnichannel acceleration for Retail & Luxury brands

My approach:
Clarity, alignment, efficient execution, and business prioritization.
I bring a structuring and results-oriented vision, while ensuring smooth collaboration between IT, operations, and business units.

👉 Available for delivery management, OMS audit, IT governance, scoping, program management, and strategic support roles within IT/Omnichannel teams.
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Basic

Can work on-site
Paris (up to 50km)

Experience

  • Kering
    OMS Manager – Global OMS Lead
    LUXURY GOODS
    December 2024 - Today (1 year and 6 months)
    Paris, France
    End-to-end accountability for the global delivery, operations and continuous improvement of Kering's OMS platform (Manhattan). Leadership of a 6-person cross-functional team (internal FTEs) and direct management of the partnership with Manhattan Associates and key vendors. Oversight of the entire OMS lifecycle: design, build, QA, deployment, and RUN support. Budget and vendor management including PR/GR, PO validation, invoicing, and financial tracking. Strategic alignment between Retail, IT, Brands and Operations to ensure business-driven system evolution. Definition and prioritization of the OMS roadmap, supporting all omnichannel flows (Ship-from-Store, Click & Collect, Returns, Split Shipments).
  • Kering
    WMS IT Delivery Manager – Global Warehouse Projects
    LUXURY GOODS
    July 2023 - March 2025 (1 year and 8 months)
    Paris, France
    Global accountability for development, deployment, and operations of Kering's Warehouse Management Systems (WMS) across regions. Management of 5 internal FTEs and coordination of regional vendor teams and system integrators. Oversight of project and vendor budgets (~€1 M) and end-to-end delivery lifecycle (build, deployment, hypercare). Contribution to strategic IT logistics roadmap, aligning group, brand, and operations requirements. Governance of project planning, resourcing, and post go-live support models to ensure stability and scalability.
  • Ledger
    Senior Product Manager
    August 2022 - June 2023 (10 months)
    Paris, France
    Responsible for leading product strategy, cross-functional team coordination and delivery of digital platform enhancements in a high-demand B2C tech environment.

    Product Delivery & Operations :
    • Led end-to-end feature delivery lifecycle: ideation, prioritization, development, QA, release
    • Collaborated with Product Managers and stakeholders to align delivery with business KPIs
    • Facilitated cross-team communication and ensured seamless execution of platform enhancements
    • Strengthened delivery execution capacity later leveraged in OMS & WMS leadership roles at Kering naturelle avec les défis rencontrés chez Kering.

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Education

  • Master's degree
    SUPINFO - The International Institute of Information Technology
    2011
    Master's degree
  • BTS, Management Information Systems, Development specialization
    Lycée Saint Gabriel
    2008
    BTS, BTS Informatique de Gestion, spécialisation Développement

Skill set

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