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Aurelien H.AH

Aurelien H.

Expert UX|APM|NPM|ALM|PLM|Team Management

€550/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Aurelien

With over 27 years of IT experience, I have a strong background in service center management, pre-sales and post-sales engineering. I have expertise in:
  • Information System Observability
  • Network Performance Analysis
  • Digital User Experience Measurement
  • Requirements Management throughout the Application Lifecycle Management (ALM) or Product Lifecycle Management (PLM) in DevOps and Agile environments.
I am committed to providing solutions tailored to my clients' needs. I communicate the expected deliverables, emphasizing rigor and quality to ensure their satisfaction and the success of the projects I am involved in.
  • French

    Native or bilingual

  • English

    Fluent

  • German

    Basic

Can work on-site
Paris (up to 50km)

Experience

  • NEURONES IT
    Service Delivery Manager
    DIGITAL AND IT
    May 2020 - November 2024 (4 years and 6 months)
    Nanterre, France
    Operational manager of a Service Center with expertise in DYNATRACE, DATADOG, JMETER, SERVICENOW, OFFICE 365 tools.
    Interface between Business and IT. Budget management.
    Network Performance Monitoring Expert Requirements Management Performance Monitoring Network Performance Monitoring
  • WALLIX
    Cybersecurity After-Sales Support Consultant
    January 2019 - December 2019 (11 months)
    Expertise around the Bastion solution for access management within the IS.
    Support for Wallix clients: responding to implementation issues for the Bastion solution in case of malfunctions.
    Environments: Linux Debian Operating Systems, remote control, Web architecture and TSE clients. LAN/WAN Networks.
  • PHENISYS (ISIS-PERFORMANCE)
    APM/NPM Expert Consultant – Pre-Sales & Post-Sales
    January 2018 - December 2018 (11 months)
    • - La Banque Postale: Global APM Performance Monitoring
    • - Schneider Electric: APM Performance Monitoring Probe + Agents
    • - La Française des jeux: Real User Experience Measurement on mass-market financial applications
    • - Cnav: Application Performance Monitoring + Agents measuring end-to-end SLA & availability

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Education

  • Green IT
    NIT
    2022
    Green
  • APM Tools Certifications: Dynatrace Advanced/ Synthetic Enterprise, Dynatrace Synthetic Monitoring SaaS, Datadog
    Certifications Outils APM: Dynatrace Advanced/ Synthetic Enterprise, Dynatrace Synthetic Monitoring SaaS, Datadog

Certifications

Skill set

Categories

  • Other