About Audrey
- Administrative outsourcing: quotes, invoices, simple accounting follow-up, payroll.
- Optimization of your internal processes and implementation of digital tools (Notion, Trello, Airtable, Excel).
- HR Support: payroll management, staff follow-up, recruitment assistance.
- Communication and management of cross-functional projects.
- Time savings on a daily basis,
- Reduced mental load,
- Better visibility of their business,
- Sustainable and efficient organization.
French
Native or bilingual
English
Conversational
Experience
- Fédération de l'Exercice COordonné PluriprofessionnelExecutive AssistantCIVIC AND SOCIAL ORGANIZATIONSMay 2023 - January 2025 (1 year and 7 months)Toulouse, FranceOrganization and associative life
- Prepare meetings and associative bodies;
- Follow up on the legal aspects of associative life and the milestones imposed by the statutes;
- Maintain communication with partners according to set objectives
- Formalize deliverables and associative tools (including activity reports) ;
- Organize travel and appointments for the Board of Directors, including those of the President and management
- Format official letters and any other internal or external communication document
Administrative and budgetary follow-up- Simple accounting follow-up: perform payment and invoice tracking and monitor management accounting;
- Track expenses for volunteers, relay trainers, and employees;
- Secure online payment processes in coordination with the bank;
- Implement and monitor the association's compliance with GDPR;
- Commit association expenses strictly following the procedures determined by delegation from the association's treasurer
- Ensure contractual follow-up with service providers in coordination with the director;
Human resources follow-up- Perform monthly payroll management
- Responsible for human resources administrative management, optimize recruitment processes;
- Ensure liaison with necessary departments on employee training policy
- Guarantee personnel schedule management and ensure relations with social organizations;
- Prepare necessary tools for employee onboarding and ensure maintenance follow-up with providers if any.
- Guarantee the legality of the association's HR documents and procedures
Communication and events- Participate in the association's internal and external communication;
- Maintain and update various listings with the communication department
- Contribute to the organization of the Regional and National Day
- Mediaffiliate ltdHead of HREDUCATION AND E-LEARNINGOctober 2021 - May 2023 (1 year and 6 months)Sliema, MaltaManagement of 7 DepartmentsHR Department- Recruitment of interns, employees, and contractors- Absence management- Payroll for all employees (approx. 30 payslips)- Training creation and facilitation- Onboarding and offboarding management- Insurance management- Liaison between Management and employees- Organization of company events- Intern management (approx. 7)- Office and workspace organization- Management of office-related purchasesTech Department- Participation in CRM development (closing, recovery)Finance Department- Alerts on company finances- Creation of tracking tables and statistics- Liaison with accountants- Invoicing for servicesAudit Department- Creation of procedures- Centralization of all company proceduresCustomer Support Department- Facebook Management- Development and automation of the support ticket tool- Team Management- Management of Trustpilot reviews- Processing of contact emails- Processing of administrative support ticketsCPF Department- Liaison with CPF providers- Setup and monitoring of training directory listingsMarketing Department- Creation of internal communication materials- Approval of LinkedIn postsLegal Department- Overseeing the legal aspects of Mediaffiliate Ltd- Overseeing the legal aspects of various underlying projects- Liaison with the law firmRecovery Department- Monitoring and management of unpaid invoices- Creation and follow-up of bailiff filesClosing Department- Liaison with closers
- KindredCustomer Support AgentENTERTAINMENT AND LEISUREJuly 2021 - October 2021 (3 months)Sliema, MaltaMissions:- Guide customers to help them use services and products in the French market- Assist in resolving customer issues via LiveChat, email, and phone- Propose several projects to optimize service organization
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Education
- DUT GEA option GRHUniversité Paul Sabatier, Toulouse2016- Gestion des ressources humaines et administration du personnel - Méthodologie et recherche documentaire - Conception et méthodes d’enquêtes - Activité de synthèse - Connaissances de base en gestion comptable - Connaissances en droit et institutions publiques françaises et européennes - Approche psychologique des groupes
- Bachelor's degree in Psychology (2nd year)Université Jean Jaurès, Toulouse2014Activités et associations : En 2012, membre de l'association étudiante Psych'OsezActivités et associations : En 2012, membre de l'association étudiante Psych'Osez Compétences acquises : - Connaissances dans les différents champs de la psychologie - Capacité à référer une question ou une problématique à un ou plusieurs courants théoriques - Capacité à utiliser et intégrer des connaissances de plusieurs champs disciplinaires - Intégration et utilisation des méthodes d'observation, des méthodologies d'entretien, d'enquête, de questionnaires - Initiation à la pratique des tests psychologiques - Initiation à la recherche : conception d'un projet de recherche, choix de la méthodologie pertinente, rédaction d'un rapport de recherche - Sensibilisation à la pratique professionnelle