ADFreelancer profile translated to English.
Back to original languageAbout Anthoine
I am currently a System Administrator Support. I can help you with your IT projects such as system administration on Linux and Windows, backup systems like VEEAM or storage like NetApp.
I am direct and I know my skills.
I will not take on projects that I cannot solve or complete.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Free ProSystem Administrator SupportJune 2024 - Today (2 years)- Systems Administration (LINUX (debian, redhat), WINDOWS)- Knowledge of storage and backup solutions- Ensure customer requests are handled and provide level 2 support.- Ensure supervision of client equipment to provide appropriate treatment according to current procedures- Participate in projects for the evolution of client and internal infrastructures
- Free ProSupport TechnicianFebruary 2023 - June 2024 (1 year and 4 months)Marseille, France- Handle customer calls and process customer requests- Manage solutions end-to-end by making necessary corrections to the network and equipment, escalating the request to level 2 support if needed- Communicate with customers by phone or email- Guarantee contractual resolution times- Open and track issues handled with provider operators- Ensure supervision of Free Pro network equipment and client equipment to provide appropriate treatment according to current procedures.
- 3SC Global ServicesWeb DeveloperJanuary 2020 - January 2023 (3 years)Marseille, France• Development of showcase websites (proprietary CMS)• Development of e-commerce websites (Prestashop / WooCommerce)• Resolve customer requests / train admin clients• Creation, management, integration of custom modules• Database management• Backup management• Web server management• Internal training related to the development of showcase websites / Prestashop
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Education
- Junior Web Integrator Developer, WebWebForce32017Apprentissage du HTML5, CSS3, Javascript, PHP, MySql. Notions de Programmation Orientée Objet et de MVC (utilisation d'un framework basé sur Symfony). Acquisitions des certifications WebForce3 : - Techniques de développement web - Technique d’intégration web
- Master 2 - Fire Science - Fire Safety EngineeringAix Marseille Université2013Master 2 - Science du feu - Ingénierie de la Sécurité Incendie