About Ankita
I am a Product Consultant with over 12 years of experience delivering transformation, migration, and operational readiness initiatives within FCA-regulated financial services organisations, including global banks and UK lenders.
I specialise in supporting servicing transitions, platform migrations, and regulatory programmes, working closely with Operations, Finance, and Technology teams to ensure continuity, control integrity, and successful implementation. My experience includes defining business and system requirements, producing end-to-end process maps, coordinating UAT aligned to real operational journeys, and supporting reconciliation and post-implementation stabilisation.
I am highly structured and delivery-focused, with a strong track record of helping organisations transition services smoothly, identify operational risks, and establish clear ownership and governance models.
I am comfortable working across complex system landscapes and collaborating with cross-functional teams to deliver practical, business-aligned outcomes.
Services I can support include:
• Migration and servicing transition
• UAT planning, coordination, and business test support
• Process mapping (As-Is /To-Be)
• Operational readiness and implementation support
• Requirements definition and stakeholder workshops
• Financial services transformation programmes
English
Native or bilingual
Can work on-site
London (up to 50km), Reading (up to 10km), Birmingham (up to 10km)
Experience
- Indenendent ConsultantBusiness Consultant : Fintech, Payments & Capital MarketsBANKING AND INSURANCEAugust 2025 - Today (10 months)London, United KingdomDelivering consulting engagements across payments, capital markets, and regulatory change, spanning process analysis, Agiledelivery support, and requirements documentation for fintech and banking clients.Producing BRDs, user stories, and process maps to support client-side programme delivery and regulatory alignment.
- Close BrothersProduct SpecialistMarch 2025 - August 2025 (5 months)London, UK•Worked on a remediation project focused on motor commission, with primary responsibilities in the Remediation process.•Analyze legacy commission structures and ensure compliance with regulatory expectations.•Collaborate with stakeholders across Compliance, Legal, Operations, and Product teams to identify and address customer impact.•Collaborated with cross-functional teams to gather requirements and develop data-driven product solutions••Utilize tools such as Jira, Confluence, Lucid, and Excel to manage the backlog, document requirements, and support test planning.•Performed data analysis on commission and customer impact data, supporting data quality validation and audit-ready documentation for remediation outcomes.•Supported financial reconciliation analysis and validation activities, ensuring data accuracy, audit traceability, and alignment with internal control and regulatory requirements.•Communicate findings and updates to senior stakeholders, ensuring transparency and alignment on project objectives.
- ALT21,Product OwnerMarch 2024 - January 2025 (10 months)London, UK·Led product development initiatives for the payment system for FX Products, ensuring compliance and standards.·Led business process improvement initiatives, collaborating with stakeholders to identify areas of inefficiency and propose effective solutions.·Spearheading the discovery and analysis for Bank Hedge, a groundbreaking SaaS platform offering banks user-friendly hedging solutions for their clients.·Worked closely with Trade, Operations, Finance, and Compliance teams to ensure new initiatives and features aligned with FCA regulations.·Worked with Technology teams to define and validate API requirements, supporting end-to-end data flows and integration between payment services and web applications.·Collaborated with cross-functional teams to implement release management processes and issue management pro-cesses, resulting in improved product iterations and customer satisfaction·Designed operational processes and wireframes to support solution delivery, improving workflows and efficiency·Contributed to the launch of a new product suite, resulting in a 25% increase in customer sign-ups and retention.·Led change management initiatives with traceability matrices for effective adoption of solutions.
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Education
- Bachelor of EngineeringSGSITS2008Bachelor of Engineering
- Agile Project Management with Jira CloudAtlassian UniversityAgile Project Management with Jira Cloud