Anita Felicia Lamidy

Equans Client: Trainer Consultant E-procurement Project

Ensure end-to-end procurement training for Equans employees, including buyers and key users, post-training support and tool adoption, sharing training materials, change management.

Eiffage Client: Application Support Consultant

Ensure the entire dematerialization of the interim management process from Level 2 support, cross-referencing purchasing, finance, and human resources processes

Respond to user support requests via the EasyVista ticketing tool

Resolution of Level 2 tickets via the Sextant intérim tool Identification and investigation of anomalies, correction of errors Access rights management Creation of authorizations

Configuration correction, escalation to Level 3 for correction Management of evolutions and releases of the Sextant intérim tool Training of two project managers on the Sextant intérim tool User satisfaction through a 30% reduction in work time Writing and updating user documents

Participation in weekly steering committee meetings and meetings with the editor Demonstrate agility, adaptability, and learning ability by working on new purchasing-related topics Service orientation, awareness, user support for tool adoption Deployment of BU and SIRET, BU/SIRET Association and creation of user groups, skills=[]

Respond to user support requests via the EasyVista ticketing tool

Resolution of Level 2 tickets via the Sextant intérim tool

Identification and investigation of anomalies, correction of errors

Access rights management

Creation of authorizations

Configuration correction, escalation to Level 3 for correction

Management of evolutions and releases of the Sextant intérim tool

Training of two project managers on the Sextant intérim tool

User satisfaction through a 30% reduction in work time

Writing and updating user documents

Participation in weekly steering committee meetings and meetings with the editor

Demonstrate agility, adaptability, and learning ability by working on new purchasing-related topics

Service orientation, awareness, user support for tool adoption

Deployment of BU and SIRET, BU/SIRET Association and creation of user groups, skills=[]

Ensure end-to-end procurement training for the Purchasing department employees at Equans

Post-training support and tool adoption

Support and adoption of the Coupa tool

Sharing training materials, change management., skills=[]