About Angelo
With over 8 years of experience as a functional analyst in both the private sector (Carrefour, Sodexo), I offer a robust combination of process insight, technical acumen, and strong communication skills.
Accustomed to operating in complex, multilingual environments, I serve as a strategic link between business stakeholders and IT teams. My broad expertise enables me to deliver immediate value in projects focused on process optimization, digital transformation, and quality improvement ensuring alignment between operational needs and technological solutions.
French
Native or bilingual
Dutch
Native or bilingual
English
Fluent
Italian
Fluent
Can work on-site
Brussel (up to 50km)
Experience
- Sodexo SAFunctional analyst SAP FI & HRRESTAURANTS AND FOOD SERVICEMay 2025 - Today (1 year and 1 month)Brussels, Belgium• Project monitoring for the implementation of SAP4H and other projects for Finance & HR• Configuration and maintenance of finance and HR systems (including SAP FI/HR modules and other applications)• Collaborate with users to offer training, detailed manuals, and expertise.• Challenge custom functionalities and find solutions that enable users to use standard features without reducing the efficiency.
- Sodexo SAFunctional analyst Food, Digital, and POS applicationsRESTAURANTS AND FOOD SERVICEMarch 2021 - May 2025 (4 years and 2 months)• Translate organizational needs into effective application solutions.• Monitor technical innovations and benchmark existing or new applications to improve user experience.• Analyse business processes, identify requirements, and implement solutions to improve operational efficiency and customer experience.• Assist users in their improvement: description as is & to be, define requirements and use cases, conduct risk and impact analysis, and creating UAT to meet business needs.• Use BPMN and Visio for process modelling; collaborate with stakeholders (e.g. business owner, solution architect, PM)
- CarrefourManager Helpdesk SuppliersNovember 2019 - March 2021 (1 year and 4 months)Evere, BU, Belgium• Coaching the team to adapt their work methods for the successful deployment of a supplier portal.• Monitor quality and resolve disputes with suppliers in coordination with the legal department.• Coordinate with the juridical department the disputes with suppliers.• Identify and improve operational bottlenecks
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Education
- Graduate accountantCVO LETHAS2017Graduate accountant
- High secondary education Multimedia technicsPROVINCIAAL TECHNISCH INSTITUUT TE NINOVE2010High secondary education Multimedia technics