Freelancer profile translated to English.
Back to original languageAbout Angel
Engaged and organized employee with many years of experience in the administrative field as well as in direct customer contact. Accustomed to working in a structured, discreet, and responsible manner. Confident in handling sensitive information and versatile in administrative, service, and support roles.
Dedicated and organized employee with extensive experience in administration and customer service. Used to working in a structured, discreet, and responsible manner. Comfortable with handling confidential information and versatile in administrative, service, and support functions.
German
Native or bilingual
French
Conversational
English
Basic
Remote only
Primarily works remotely
Experience
- Freie KrankenkasseClerkSeptember 2021 - November 2024 (3 years and 2 months)Büllingen, LG, Belgium- Reimbursement of outpatient and inpatient treatments to members.- Tariffing of nursing care fees from abroad- Reimbursement of additional services.- Finding solutions for specific member requests and problems. - Written and telephone correspondence.- Support for customer advisors from the branches.- Reimbursement of outpatient and inpatient care to members.- Tariff adjustments for care provided abroad.- Reimbursement of additional services.- Finding solutions to members' specific problems and concerns.- Written and telephone correspondence.- Support for customer advisors in agencies.
- Gericht erste InstanzEmployee at Court of First InstanceLEGALJanuary 2018 - January 2020 (2 years)Eupen, LG, Belgium- Management of files for hearings and for lawyers' review.- Contact person for citizens, public prosecutor's office, interpreters, lawyers, judiciary, and other courts.- Management of exhibits.- Answering phone calls and handling emails. - - File management for appeals for forwarding to the Court of Appeal or Court of Cassation.- Cooperation with the police court and general administration. Inventory and mail dispatch.- Management of hearing files and consultation by lawyers.- Primary contact for citizens, the public prosecutor's office, interpreters, lawyers, the judiciary, and other courts.- Management of evidence.- Handling of telephone calls and emails.- Management of appeal files for forwarding to the Court of Cassation or Court of Appeal.- Collaboration with the police court and general administrative tasks.- Inventory and mail management.
- Dr. P. Fryns,Assistant in SurgeryMEDICALJanuary 2013 - August 2017 (4 years and 7 months)Eupen, LG, Belgium- Chairside and operating room assistance in maxillo-facial surgery.- Dental assistant.- Organization of daily procedures.- Sterilization and preparation of necessary materials and work areas.- Patient medical history.- Confidential data management.- Collaboration with laboratories.- File management.- Answering phone calls.- Appointment scheduling.- Inventory management.- Assistance at the chair and in the operating room in maxillo-facial surgery.- Dental assistant.- Organization of routine procedures.- Sterilization and preparation of materials and work areas.- Collection of patient medical history.- Management of confidential data.- Collaboration with analysis laboratories.- Medical file management.- Answering phone calls.- Appointment scheduling.- Inventory management.
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Education
- Evening school for nutrition advisorKAP2017Abendschule zur Ernährungsberaterin
- Training as a dental assistantDentist and Orthodontist Schoonbroodt2006Ausbildung zur Zahnarztassistentin
Skill set
Categories
- Other